Question 1

Do I get lifetime access to the courses I purchase?

Accepted Answer

Yes. Once a purchase is validated by our team, you keep lifetime access to the course or book, including future updates.

Question 2

How does payment work in the MVP?

Accepted Answer

During the MVP phase, payments are validated manually. After checkout, your order is created with status Pending and our team marks it Paid once the transfer is confirmed.

Question 3

Are the German courses certified?

Accepted Answer

Our German A1–C1 courses follow the CEFR framework. Official certifications are issued by Goethe/Telc; we prepare you fully for them.

Question 4

Can I download the PDF books?

Accepted Answer

Yes. Once a book purchase is paid, you can download the PDF from your student dashboard under Downloads.

Question 5

Is there a free trial?

Accepted Answer

Yes — the Free plan gives you access to selected free lessons forever, no credit card required.

Question 6

Do you offer refunds?

Accepted Answer

We offer a 14-day refund policy. Contact us via the Contact page and our team will process your refund.

Frequently asked questions

Frequently asked questions