Director of Customer Experience

Venture Media is a full-service content marketing agency. We help businesses grow through social media, podcast production, SEO and AI visibility, and full-funnel content systems. We are a small, fast-moving remote team that ships real client work every week. The role We are looking for a Marketing Assistant to support content production and daily execution across our client accounts and internal brands. You will keep the content engine running: scheduling posts, prepping assets, and running research. Your job will be across assistant and marketing work, so you should like variety. Marketing expertise is a plus for this role, but it is not required. What matters most is having a basic understanding of marketing and a genuine desire to learn and develop deeper expertise. We use automation and clear systems for the heavy lifting, so your job is less about busywork and more about keeping things organized, checking quality, and helping our content and clients look great. You will work directly with the founder and learn how a modern agency runs end to end. What you will do Content coordination and publishing. Schedule and publish blogs and posts, keep our content calendar organized, and make sure everything goes out on time. Much of the writing is already automated, so your role is organizing, reviewing, and adding the final human touch. Quality control. Do a first pass on assets from our editors, proofread copy and decks before they go to clients, and make sure feedback actually gets addressed. Research and reporting. Run market research for projects as needed, and help pull simple analytics reports so we know what is working. Social and community support. Help manage engagement and distribution across our platforms, and keep our own brand active and consistent. Light marketing execution. Learn the basics of SEO and AI search visibility, and help apply them to our content. We will teach you this piece by piece. General right-hand work. Jump on whatever the day needs. …

Veröffentlicht 22 Jul 2026

At AlixPartners, we tackle complex challenges by transforming insights into innovative solutions, delivering lasting value for businesses, their people, and the communities they serve. Our products are designed to drive meaningful impact, ensuring sustainable growth and success. By understanding, respecting, and honoring the needs of our employees, clients, and communities, AlixPartners actively promotes an inclusive environment. We strongly believe in the value that diversity of thoughts and experiences bring to our firm, and are committed to the perpetual enhancement of initiatives, policies, and practices. We hold ourselves accountable by providing the space for authenticity, growth, and equity for everyone. AlixPartners has embraced a hybrid work model to provide flexibility and support our employees' work-life integration. Our hybrid model combines a mix of in-person and remote working. This role follows a different cadence to traditional consulting or on-site client presence. It follows a traditional product development cadence, while being expected to engage our users in appropriate situations such as business conferences and in-person workshops. What you'll do As Product Marketing Manager at AlixPartners, your primary responsibility is to own and manage the marketing programs around the firm’s growing portfolio of technology products. These are typically used on client engagements, and a large part of the role is driving internal awareness, adoption, and engagement across practitioners and client-facing teams. You will translate complex capabilities into clear value narratives, building internal and external marketing programs This role spans the full Platforms portfolio, with responsibility for raising awareness holistically across all products and initiatives, not just individual releases. You will work hand-in-hand with the Product Manager and cross-functional stakeholders to turn feature releases into awareness moments, and usage gaps into engagement …

Veröffentlicht 22 Jul 2026

Customer Care & Administrative Coordinator (Remote) TruBlue of Delmarva is seeking an organized, energetic, and customer-focused Customer Care & Administrative Coordinator to join our growing team. This position plays a vital role in ensuring every customer receives exceptional service from their first phone call through project completion. We're looking for someone who thrives in a fast-paced environment, enjoys helping people, and takes pride in staying organized. If you're a self-starter with excellent communication skills and a passion for providing outstanding customer service, we'd love to hear from you. Responsibilities Customer Service - Answer incoming phone calls and respond to customer inquiries professionally and promptly. - Respond quickly to web leads from Google, Thumbtack, and other marketing sources. - Schedule estimates and service appointments using Housecall Pro. - Confirm upcoming appointments and communicate schedule changes with customers. - Conduct customer satisfaction follow-up calls after completed projects. - Request Google reviews and maintain positive customer relationships. Sales & Office Support - Follow up on outstanding estimates and assist in converting leads into booked jobs. - Maintain accurate customer records and job notes within Housecall Pro. - Assist with invoicing, collecting deposits, and tracking customer communications. - Coordinate calendars for the owner and project managers. - Support daily office operations and administrative tasks. Marketing Support - Coordinate social media content and before-and-after project photos. - Assist with email marketing campaigns and customer newsletters. - Help maintain our online reputation by monitoring reviews and customer feedback. General Administration - Organize digital files and maintain accurate records. - Assist with purchasing office supplies and coordinating vendors when needed. - Continuously improve administrative processes and workflows. - Perform other administrative an…

Veröffentlicht 22 Jul 2026