Endear - Account Manager

Location: Remote, US-based Team: Product & Design — IRL Type: Full-Time, Employee Compensation: $100K–$129K base Target Start: January 2027 or earlier Our Story At Endear, we’re building the modern CRM for retail teams — starting with the frontline. Our software helps retail teams build stronger customer relationships through thoughtful, intuitive technology. From clienteling and customer capture to appointments and in-store experiences, Endear gives brands the tools they need to create more personal interactions and drive measurable growth. We work with brands like Allbirds, Reformation, and Alo Yoga, and we’re continuing to evolve Endear into an increasingly AI-first product built around how modern retail teams actually work. Position Overview We’re looking for a Product Designer to join our IRL (in real life) team, which owns the in-store side of Endear — including appointments, events, customer check-ins, and the administrative experiences behind those workflows. You’ll design for store associates and managers running clienteling day to day, as well as admin users who help shape how those teams operate and manage their workflows. In this role, you’ll own features and projects from understanding the problem through research, testing, iteration, and production-ready design, while partnering closely with our Head of Product Design on vision and direction. The IRL roadmap is early. Many of these features don’t exist yet, so you’ll be defining problems through research before designing solutions. This role is well suited for someone comfortable creating clarity when the solution isn’t obvious. What You’ll Accomplish In your first 6 months, you’ll… Take ownership of IRL features from discovery through production-ready design Build a strong understanding of how store associates, managers, and admin users work within Endear Run research from early discovery through usability testing Design complete, accessible product experiences, including loading, empty, error, permi…

Veröffentlicht 6 Nov 2026

Our Story At Endear, we’re building the first modern CRM for retail teams, starting with the frontline. Our software helps retail teams build stronger customer relationships through thoughtful, intuitive technology. From clienteling and customer capture to appointments and in-store experiences, Endear gives brands the tools they need to create more personal interactions and drive measurable growth. We work with brands like Gorjana, Reformation, and Alo Yoga, and we’re continuing to evolve Endear into an increasingly AI-first product built around how modern retail teams actually work. Position Overview We're looking for a Product Manager to help shape and deliver the next generation of Endear's platform. You'll take ownership of product decisions, priorities, and outcomes, working closely with Design, Engineering, and cross-functional stakeholders to turn customer needs and business opportunities into impactful product experiences. This is a hands-on individual contributor role for someone who can operate autonomously, make thoughtful tradeoffs, and drive initiatives from discovery through launch and iteration. You'll have meaningful ownership over what gets built, why it matters, and how we measure success, while partnering with product leadership on broader vision and direction. AI fluency is central to how we work. You'll use AI to accelerate discovery, bring ideas to life through prototyping, automate workflows, and help the team deliver value faster. This role is well suited for someone who thrives in ambiguity, takes ownership of decisions, and knows how to connect great product experiences to meaningful business impact. What You'll Accomplish In your first 6 months, you'll… Take ownership of product initiatives from discovery through launch, making decisions around scope, priorities, and tradeoffs. Build a deep understanding of our customers, their workflows, and the business problems we're solving. Partner closely with Sales, Customer Experience, and Marketi…

Veröffentlicht 4 Nov 2026

Location: Remote, US-based Team: Product & Design — IRL Type: Full-Time, Employee Compensation: $100K–$129K base Target Start: January 2027 or earlier Our Story At Endear, we’re building the modern CRM for retail teams — starting with the frontline. Our software helps retail teams build stronger customer relationships through thoughtful, intuitive technology. From clienteling and customer capture to appointments and in-store experiences, Endear gives brands the tools they need to create more personal interactions and drive measurable growth. We work with brands like Allbirds, Reformation, and Alo Yoga, and we’re continuing to evolve Endear into an increasingly AI-first product built around how modern retail teams actually work. Position Overview We’re looking for a Product Designer to join our IRL (in real life) team, which owns the in-store side of Endear — including appointments, events, customer check-ins, and the administrative experiences behind those workflows. You’ll design for store associates and managers running clienteling day to day, as well as admin users who help shape how those teams operate and manage their workflows. In this role, you’ll own features and projects from understanding the problem through research, testing, iteration, and production-ready design, while partnering closely with our Head of Product Design on vision and direction. The IRL roadmap is early. Many of these features don’t exist yet, so you’ll be defining problems through research before designing solutions. This role is well suited for someone comfortable creating clarity when the solution isn’t obvious. What You’ll Accomplish In your first 6 months, you’ll… Take ownership of IRL features from discovery through production-ready design Build a strong understanding of how store associates, managers, and admin users work within Endear Run research from early discovery through usability testing Design complete, accessible product experiences, including loading, empty, error, permi…

Veröffentlicht 26 Sept 2026