Enterprise Account Manager

Haut.AI is a pioneering BeautyTech startup at the forefront of personalized skincare solutions. We combine scientific research with artificial intelligence to deliver innovative solutions that actually work. Backed by leading European VCs and founded by AI scientists, we operate at the intersection of two explosive growth markets: AI and beauty tech. We are looking for an experienced and visionary Head of Customer Success to lead and scale our Customer Success function. You'll build and lead Customer Success almost from the ground up while personally stewarding our most valuable client relationships. What You'll Do: Design comprehensive Customer Success operations: seamless onboarding, accelerated adoption, predictable renewals, strategic expansion Turn client feedback into real intelligence for Product and Sales. Drive measurable expansion revenue through strategic account management. Prove that great Customer Success makes money — and own that number. Personally manage and expand our most strategic enterprise accounts Build automated health-score tracking systems that surface risks before they become problems Recruit, develop, and lead a world-class Customer Success team (currently 3 teammates) Create scalable playbooks, KPIs, and reporting frameworks for client health, NPS, and revenue expansion Integrate CRM workflows with product and support systems for seamless customer experiences What Will Help You Thrive in This Role 6+ years in Customer Success or Account Management at a SaaS / tech company, with 2+ years leading a team. A real track record with enterprise clients — you're comfortable in the room with senior stakeholders. You've built top-notch CS processes, playbooks, and best practices before, not just run them. Experience automating customer health monitoring and risk detection. A hands-on leadership style, you set strategy and roll up your sleeves. Exceptional English and genuine executive presence. Why Haut.AI ? Competitive base salary + a clear, tra…

Veröffentlicht 13 Oct 2026

This position is a one year maternity cover, with an expected start date of 1 November 2026. For the right candidate, the start date can be negotiated, and there is a possibility of extending the position beyond the initial one-year period. About Teton Our vision is to be the indispensable AI companion for care staff, transforming patient care, and ultimately operations and delivery across the entire healthcare industry. Our product is an AI-powered companion for care staff, leveraging proprietary computer vision technology to alleviate the administrative inefficiencies and observational tasks that overburden care professionals, enabling them to provide better patient care. Through a combination of in-room hardware, AI and desktop and mobile applications, Teton enhances workflow optimization, decision-making, and patient outcomes, creating a seamless healthcare experience for both patients and providers. Our solution provides unprecedented access to real-time data insights, creating a digital twin of patient states and care delivery that empowers healthcare providers with actionable intelligence for optimal decision-making. Responsibilities: You will be responsible for the customer journey from the moment the contract is signed through site planning, implementation, onboarding, and expansion. Key responsibilities include: Coordinating the successful installation of Teton’s hardware on-site, working with the technical project manager, customer stakeholders like IT, Estate planning, and care staff to create an excellent customer experience. Develop strong relationships with front-line customers through empathy and your ability to solve problems, which may mean joining a night shift and traveling around in Jutland. Partner with our product and engineering teams to successfully calibrate and troubleshoot. Provide excellent customer service, resolving issues promptly and professionally. Partner with our business development teams to run successful QBRs, identifying and …

Veröffentlicht 6 Oct 2026

As Field Support Technician , you will be a key part of our Solutions team to deliver on-site technical support, repair and troubleshooting for our drone systems across Europe . Together with our World-Class-Team, you will take an empowering role: pushing the boundaries of drone technologies. You will be working closely with stakeholders from the Support, R&D, Product, Training/Demo departments to resolve technical issues on-site, ensure product reliability, and enable customer success through hands-on support and knowledge transfer . To ensure high system availability and customer satisfaction across all deployed systems - your mission will be a powerful impact. What is your Day to Day Mission: Technical Support – on site: Deliver on-site troubleshooting of the Quantum Systems products at customers’ site (Europe-wide) based on best practices, manuals and knowledge bases. Repair and Rework – on site: Provide on-site repair and rework tasks of the Quantum Systems products at customers’ site (Europe-wide) based on best practices and repair manuals. Safety & Compliance – on site: Ensure compliance with safety standards and operational guidelines during all service activities. Technical Assistance – on site: Provide the Quantum Systems trainings- and demo team with technical on-site assistance prior and during their operations at the customers’ site (Europe-wide). Travel organization Independently plan and coordinate support and repair visits in alignment with internal departments and the customer. Technical Ticket Management: Handle customer requests in Jira Service Management, provide structured documentation, and collaborate with the Tier 2 support team to sustainably solve the problems occurred on customer’s site. Provide structured service reports after on-site visits to ensure transparency and internal follow-up. Ongoing Learning and Product Knowledge: Stay up to date on new features, components, and operational capabilities to continuously strengthen your techni…

Veröffentlicht 1 Oct 2026