Long-Term YouTube Host / On-Camera Presenter

Norman builds an AI agent that helps small businesses manage invoicing, accounting, and taxes. We are a small team based in Berlin. As our Customer Success Manager, you will be the first point of contact for people who want to understand and use Norman. You'll spend most of your time on calls with inbound leads from our website and new customers. You will understand their needs, show relevant features, and guide their first steps. You will also work with the product team to improve what does not yet work well for customers. Full-time, remote within Germany. Tasks • Lead product demos and onboarding calls in German, tailored to each person's questions and workflows. • Understand what inbound leads need, explain honestly whether Norman fits, and help suitable customers get started. • Guide new customers through setup and their first tasks so they can use the product independently. • Answer follow-up questions, agree on next steps, and keep track of open issues and commitments. • Use the product yourself, try new features, and report problems to the product team with clear examples. • Document recurring questions, objections and friction, and turn them into better demos, help content and onboarding flows. Requirements • Native-level spoken and written German: you can lead natural, confident customer conversations and explain complex workflows clearly. • Experience working directly with customers in customer success, onboarding, consulting, support or inbound sales. • Strong listening skills: you ask useful questions and explain software patiently without jargon. • Ability to learn a product quickly and curiosity about why customers get stuck. • Reliable organization: you manage calls, notes and next steps independently and follow through on commitments. • Good English for working with the team. • Based in Germany and available full-time for customer calls during German business hours. Nice to have: • Experience with SaaS, fintech, or software for the self-employed and…

Veröffentlicht 6 Sept 2026

We are looking for an experienced AxiomSL Implementation Consultant to support the implementation of an AxiomSL ControllerView custom solution on RegCloud . The consultant will work on implementing standard AxiomSL products for regulatory reporting and support localized customizations required for the European region. Tasks Key Responsibilities: Implement standard AxiomSL ControllerView solutions for regulatory reporting. Contribute to the delivery of a custom regulatory reporting solution for the European region. Work with stakeholders to understand regulatory reporting requirements. Support data analysis, transformations, and data quality activities where required. Collaborate with technical, business, and project teams throughout the implementation lifecycle. Work within Agile delivery methodologies and support project tracking through Jira. Requirements Required Skills & Experience: 3–5 years of hands-on experience using AxiomSL. Relevant experience implementing AxiomSL ControllerView solutions. Experience implementing standard AxiomSL products for regulatory reporting . Experience supporting localized customizations. Strong English communication skills. Must be based in Europe. ** Preferred Skills:** Experience supporting custom solutions on RegCloud . Experience within financial institutions. Knowledge of regulatory reporting, risk, finance, or data management. Experience with ETL, data transformations, data quality controls, and workflow automation. Experience working in Agile environments and Jira. Strong stakeholder and client-facing skills. Nasdaq certification is a plus. Find Jobs in United Kingdom on Arbeitnow

Veröffentlicht 5 Sept 2026