Marketing Assistant

About us LifeMD is a leading provider of virtual primary care, telehealth, and specialized treatment programs serving hundreds of thousands of patients nationwide. Our vertically integrated platform combines 50-state licensed providers, in-house pharmacy and lab integrations, and proprietary technology that enables safe, high-quality, and affordable care. At the heart of this transformation is our team of developers, engineers, and tech innovators building state-of-the-art systems that make healthcare smarter, faster, and more accessible. From architecting scalable backend systems to crafting intuitive user experiences, we are pushing boundaries every day. Recognized as one of the fastest-growing healthcare tech companies (#166 on Deloitte Fast 500 in 2023), LifeMD is not just a healthcare company — it's a tech company revolutionizing healthcare. About the role LifeMD is seeking a strategic, data-obsessed Director of Customer Experience to lead and elevate our remote customer operations. This role sits at the intersection of technology, clinical empathy, and operational excellence. We are looking for someone who has built and continuously evolved high-performing, technology-enabled CX organizations; deploying AI voice and chat tools, engineering data-driven performance cultures, and creating differentiated, concierge-level experiences that drive loyalty and growth. Reporting directly to the SVP of Operations & Patient Experience, you will translate the executive team's vision and strategy into operational reality,surfacing the voice of the customer, driving measurable performance, and partnering cross-functionally to embed customer insights into decisions across the organization. If you thrive in fast-moving health tech environments and believe exceptional customer experience is a commercial advantage, we want to hear from you. Responsibilities Remote Contact Center Leadership Lead, scale, and continuously optimize a remote contact center team across multiple cha…

Veröffentlicht 22 Jul 2026

At AlixPartners, we tackle complex challenges by transforming insights into innovative solutions, delivering lasting value for businesses, their people, and the communities they serve. Our products are designed to drive meaningful impact, ensuring sustainable growth and success. By understanding, respecting, and honoring the needs of our employees, clients, and communities, AlixPartners actively promotes an inclusive environment. We strongly believe in the value that diversity of thoughts and experiences bring to our firm, and are committed to the perpetual enhancement of initiatives, policies, and practices. We hold ourselves accountable by providing the space for authenticity, growth, and equity for everyone. AlixPartners has embraced a hybrid work model to provide flexibility and support our employees' work-life integration. Our hybrid model combines a mix of in-person and remote working. This role follows a different cadence to traditional consulting or on-site client presence. It follows a traditional product development cadence, while being expected to engage our users in appropriate situations such as business conferences and in-person workshops. What you'll do As Product Marketing Manager at AlixPartners, your primary responsibility is to own and manage the marketing programs around the firm’s growing portfolio of technology products. These are typically used on client engagements, and a large part of the role is driving internal awareness, adoption, and engagement across practitioners and client-facing teams. You will translate complex capabilities into clear value narratives, building internal and external marketing programs This role spans the full Platforms portfolio, with responsibility for raising awareness holistically across all products and initiatives, not just individual releases. You will work hand-in-hand with the Product Manager and cross-functional stakeholders to turn feature releases into awareness moments, and usage gaps into engagement …

Veröffentlicht 22 Jul 2026

Customer Care & Administrative Coordinator (Remote) TruBlue of Delmarva is seeking an organized, energetic, and customer-focused Customer Care & Administrative Coordinator to join our growing team. This position plays a vital role in ensuring every customer receives exceptional service from their first phone call through project completion. We're looking for someone who thrives in a fast-paced environment, enjoys helping people, and takes pride in staying organized. If you're a self-starter with excellent communication skills and a passion for providing outstanding customer service, we'd love to hear from you. Responsibilities Customer Service - Answer incoming phone calls and respond to customer inquiries professionally and promptly. - Respond quickly to web leads from Google, Thumbtack, and other marketing sources. - Schedule estimates and service appointments using Housecall Pro. - Confirm upcoming appointments and communicate schedule changes with customers. - Conduct customer satisfaction follow-up calls after completed projects. - Request Google reviews and maintain positive customer relationships. Sales & Office Support - Follow up on outstanding estimates and assist in converting leads into booked jobs. - Maintain accurate customer records and job notes within Housecall Pro. - Assist with invoicing, collecting deposits, and tracking customer communications. - Coordinate calendars for the owner and project managers. - Support daily office operations and administrative tasks. Marketing Support - Coordinate social media content and before-and-after project photos. - Assist with email marketing campaigns and customer newsletters. - Help maintain our online reputation by monitoring reviews and customer feedback. General Administration - Organize digital files and maintain accurate records. - Assist with purchasing office supplies and coordinating vendors when needed. - Continuously improve administrative processes and workflows. - Perform other administrative an…

Veröffentlicht 22 Jul 2026