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About PatientIQ PatientIQ is a fast-growing health tech company on a mission to improve patient outcomes. We partner with healthcare providers, medical device companies, and researchers to collect, analyze, and act on patient-reported outcomes data at scale — powering smarter clinical decisions and accelerating the future of value-based care. Headquartered in Chicago and backed by top-tier venture capital and major health system investors, PatientIQ is building the largest platform for healthcare providers, industry partners, and researchers to collaborate on what matters most: helping patients get better. The opportunity PatientIQ is hiring a Strategy & Operations Lead to help drive the company's highest-priority strategic initiatives and strengthen the operating foundation required for our next phase of growth. Working directly with the Chief of Staff and executive leadership team, you'll help build and scale our Strategic Program Office (SPO) - a new function responsible for governing the company's portfolio of strategic initiatives while improving how we plan, communicate, and execute across the business. This role is ideal for a highly analytical operator who thrives in ambiguity, brings structure to complex problems, and enjoys turning strategy into execution. What You'll Do Own PatientIQ's portfolio of strategic initiatives—governing the company's highest-priority work from prioritization through execution, ensuring every initiative has clear ownership, measurable outcomes, and executive visibility Lead complex cross-functional initiatives from strategy through execution, partnering across Product, Commercial, Customer Success, Engineering, Finance, and Operations to deliver measurable business results Help build and scale PatientIQ's Strategic Program Office (SPO) by establishing the governance, operating cadence, portfolio management, and accountability mechanisms that enable the company to execute at scale Partner with the Chief of Staff and executive…

Veröffentlicht 21 Jul 2026

Job Details Description Job Summary The Nurse Manager at Call 4 Health will oversee the daily operations of the Nurse Triage team, ensuring the highest quality of patient care, compliance with healthcare regulations, and optimal staff performance. This leadership role requires a licensed Registered Nurse (RN) with strong Operations and Triage expertise, managerial experience, and the ability to foster a supportive, high-performance work environment. This position will work closely with internal teams and directly with the customer to ensure seamless service delivery to patients. Key Responsibilities Operational Management: Oversee the daily operations of the medical call center, ensuring efficient workflow and adherence to company policies. Develop and implement operational strategies to improve service quality and patient and client satisfaction. Monitor key performance indicators (KPIs) and ensure the team meets service level agreements (SLAs). Collaborate with IT and technical teams to ensure seamless call center operations and troubleshoot issues. Ensure appropriate call triage protocols are followed, directing patients to the proper level of care. Staff Supervision & Leadership Lead, mentor, and supervise a team of nurses and support staff. Conduct staff training and professional development programs to enhance clinical and communication skills. Manage staffing schedules, ensuring adequate coverage to meet call center demands. Conduct performance evaluations, provide constructive feedback, and implement corrective actions when needed. Foster a positive work environment that promotes teamwork, accountability, and continuous improvement. Patient Care & Quality Assurance Ensure adherence to clinical guidelines and best practices for patient care. Monitor calls and interactions to assess quality, compliance, and patient satisfaction. Address patient complaints, concerns, and escalations in a timely and professional manner. Maintain compliance with HIPAA, state, an…

Veröffentlicht 21 Jul 2026

Job Title: Remote Therapist Receptionist Location: Remote (EST) Employment Type: Full-Time About The Role Evolve Psychiatry is seeking a compassionate, organized, and customer-service-oriented Remote Therapist Receptionist to support our growing team of licensed therapists. This individual serves as the primary administrative point of contact for therapy patients, ensuring a seamless experience from initial inquiry through ongoing treatment. The ideal candidate is highly organized, empathetic, comfortable working in a fast-paced healthcare environment, and able to manage multiple priorities while maintaining exceptional patient care. This role requires excellent communication skills, attention to detail, and the ability to work independently in a fully remote environment. Responsibilities: Answer phone calls and route inquiries appropriately Schedule, confirm and modify appointments using our EMR system Verify insurance information and collect copays Communicate efficiently with therapists, patients, and other staff Handle sensitive information with discretion and confidentiality Qualifications: Previous experience in a medical receptionist role working directly with therapists preferred Experience in psychiatry or behavioral health Proficient with electronic medical records and general computer skills Strong organizational abilities and multitasking skills within a remote environment Professional appearance/demeanor Experience working in a fastpaced administrative environment Strong computer proficiency Success in This Role: The Ideal candidate is someone who: Enjoys helping patients and providing outstanding customer service. Can confidently manage a high volume of phone calls and appointment scheduling. Thrives in a fastpaced, remote environment. Pays close attention to detail and follows processes consistently. Communicates professionally with patients, therapists, and other team members. Takes initiative and is comfortable solving problems independently. Why J…

Veröffentlicht 21 Jul 2026