Senior Strategic Customer Success Manager – Growth & Expansion (m/w/d)

This position is a one year maternity cover, with an expected start date of 1 November 2026. For the right candidate, the start date can be negotiated, and there is a possibility of extending the position beyond the initial one-year period. About Teton Our vision is to be the indispensable AI companion for care staff, transforming patient care, and ultimately operations and delivery across the entire healthcare industry. Our product is an AI-powered companion for care staff, leveraging proprietary computer vision technology to alleviate the administrative inefficiencies and observational tasks that overburden care professionals, enabling them to provide better patient care. Through a combination of in-room hardware, AI and desktop and mobile applications, Teton enhances workflow optimization, decision-making, and patient outcomes, creating a seamless healthcare experience for both patients and providers. Our solution provides unprecedented access to real-time data insights, creating a digital twin of patient states and care delivery that empowers healthcare providers with actionable intelligence for optimal decision-making. Responsibilities: You will be responsible for the customer journey from the moment the contract is signed through site planning, implementation, onboarding, and expansion. Key responsibilities include: Coordinating the successful installation of Teton’s hardware on-site, working with the technical project manager, customer stakeholders like IT, Estate planning, and care staff to create an excellent customer experience. Develop strong relationships with front-line customers through empathy and your ability to solve problems, which may mean joining a night shift and traveling around in Jutland. Partner with our product and engineering teams to successfully calibrate and troubleshoot. Provide excellent customer service, resolving issues promptly and professionally. Partner with our business development teams to run successful QBRs, identifying and …

Veröffentlicht 6 Oct 2026

As Field Support Technician , you will be a key part of our Solutions team to deliver on-site technical support, repair and troubleshooting for our drone systems across Europe . Together with our World-Class-Team, you will take an empowering role: pushing the boundaries of drone technologies. You will be working closely with stakeholders from the Support, R&D, Product, Training/Demo departments to resolve technical issues on-site, ensure product reliability, and enable customer success through hands-on support and knowledge transfer . To ensure high system availability and customer satisfaction across all deployed systems - your mission will be a powerful impact. What is your Day to Day Mission: Technical Support – on site: Deliver on-site troubleshooting of the Quantum Systems products at customers’ site (Europe-wide) based on best practices, manuals and knowledge bases. Repair and Rework – on site: Provide on-site repair and rework tasks of the Quantum Systems products at customers’ site (Europe-wide) based on best practices and repair manuals. Safety & Compliance – on site: Ensure compliance with safety standards and operational guidelines during all service activities. Technical Assistance – on site: Provide the Quantum Systems trainings- and demo team with technical on-site assistance prior and during their operations at the customers’ site (Europe-wide). Travel organization Independently plan and coordinate support and repair visits in alignment with internal departments and the customer. Technical Ticket Management: Handle customer requests in Jira Service Management, provide structured documentation, and collaborate with the Tier 2 support team to sustainably solve the problems occurred on customer’s site. Provide structured service reports after on-site visits to ensure transparency and internal follow-up. Ongoing Learning and Product Knowledge: Stay up to date on new features, components, and operational capabilities to continuously strengthen your techni…

Veröffentlicht 1 Oct 2026

Camunda is the enterprise platform for agentic orchestration , enabling organizations to coordinate AI agents, people, and systems across complex, end-to-end business processes. With built-in governance, auditability, and human oversight, Camunda gives enterprises the control they need to move AI from pilots to production — safely and at scale. Trusted by over 700 organizations worldwide , including 9 of top 10 US banks, Camunda helps enterprises boost operational efficiency, accelerate time-to-value, and deliver better customer experiences. Fully remote and global, we are in the middle of something bigger: transforming into an AI-first organisation, built on our own platform . We use Agentic AI to automate, orchestrate intelligent processes, and elevate human contribution across every team. Named GP Bullhound’s Top 100 Next Unicorn list, 2025 Great Place to Work certified. Visionary in 2025 Gartner® Magic Quadrant™ for Business Orchestration and Automation Technologies. ranked 3rd in Flexa's 2026 Most Flexible Companies , We’re growing fast and looking for top talent to join our team. If you want meaningful work, visible impact and put something genuinely rare on your CV, keep reading. About the Role: As a Customer Success Manager at Camunda, you’ll be the strategic partner to a portfolio of enterprise customers, helping them turn complex process orchestration and automation goals into real, measurable outcomes. You’ll sit at the intersection of business impact and technical possibility —guiding customers through adoption, growth, and renewal while collaborating closely with Sales, Product, Engineering, Consulting, and Support. In line with our FAITH values (Focus, Ambition, Integrity, Talent, Humor), you’ll combine clear thinking, honest partnership, and a bias for action to drive long-term success for our customers and for Camunda. What you'll be doing: Own a portfolio of enterprise customers and act as their primary strategic partner from onboarding through ren…

Veröffentlicht 27 Sept 2026