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amentis solutions GmbH
Solvi Digital is a B2B digital marketing agency built for the industrial world, manufacturers, distributors, engineers, construction, renewables, logistics and the trades. We help traditional businesses modernise how they win work and how they show up online, across paid media, SEO, cold outreach, websites, email and social. We're looking for a Senior Account Manager to own a portfolio of client accounts end to end. This isn't a pure coordination role. We need someone hands-on and switched on, who can sit in front of a client, present strategy, answer the technical questions and know what good actually looks like, without leaning on someone else to tell them. This is a fully remote role. You'll need a full UK driving licence, as occasionally (roughly once a quarter) you may visit a client for a shoot day. Tasks What you'll do Own a portfolio of industrial B2B client accounts, acting as their main point of contact and trusted advisor Run client meetings independently, present strategy, handle questions and manage expectations without senior support Set the direction across paid media, SEO, cold outreach, websites and social, and steer the specialists who deliver it Know your numbers, read campaign performance, spot when something isn't working and know why, and steer it back on track Build lead-generation strategy end to end, from the offer and audience through to the funnel and follow-up Spot upsell and cross-sell opportunities and have those conversations naturally Keep clients for the long term by delivering real results and being genuinely on top of their account Requirements What we're looking for This role covers a lot of ground, so we need real breadth and genuine hands-on experience, not just familiarity: 5+ years in marketing, with 3+ years agency-side managing multiple client accounts at once Ideally some in-house marketing experience earlier in your career, so you understand delivery from both sides Hands-on with Google Ads and Meta Ads, you've personally…
Veröffentlicht 11 Sept 2026
We are seeking a skilled and customer-oriented individual to join our team as a Customer Support Adviser. As a key member of our customer service department, you will play a vital role in providing exceptional support and assistance to our valued customers. The ideal candidate will possess strong communication skills, problem-solving abilities, and a passion for delivering top-notch customer experiences. Tasks Handling Customer enquiries through the various platforms available (Chat, Email and phone) through both inbound and outbound channels. Using logical questioning skills in an appropriate manner to obtain the maximum relevant information from the customer in the minimum effective time Using well-developed negotiation skills to provide resolutions to problems and offer suitable courses of action to prevent escalation Maximise any revenue-generating opportunities identified Accurate data input Manage your own time in line with resource planners Dealing directly with colleagues around the business to obtain missing information Meet the pre-determined team and operational sales and service Key Performance Indicators and behaviours in job role Manage the escalation process for customer resolution with empathy Working with multiple back offices, internal tools as well as engaging 3rd parties (Games providers) to ensure customer queries are answered and/or resolved in a timely and correct manner Assisting customers encountering issues with processing payments (Credit Cards, Bank transfers, E-wallets, Crypto and Paysafe) Assisting customers with their KYC procedure - Also working closely with the Risk team in this matter Working closely with the VIP, Marketing and Risk/Payments department Crediting bonuses & Free spins Actively engaging customers in the view to increase player activity Providing the necessary support for the creation, implementation and continuity of the processes required for the Information Security Management System. Fulfilling all the duties …
Veröffentlicht 11 Sept 2026
Intelance helps organisations make practical decisions about technology, costs and change. We are looking for a freelance Senior Industry Adviser with deep UK pensions administration experience to provide an independent practical check on technology assessment findings. This is a focused advisory role. You will test whether proposed technology and operating changes make sense for pensions administration. A typical assignment may involve around two days split between a findings review and review of the final report. Scope and days are agreed separately. Primarily remote within the UK. Tasks Review findings about pensions administration systems and their connections to other services. Test proposed changes against operational needs, service quality and delivery constraints. Challenge weak assumptions about internal teams, suppliers and transition risks. Help architects distinguish genuine business requirements from platform preferences. Review relevant recommendations and explain any practical concerns clearly. Work with client specialists while respecting their existing pensions knowledge. Requirements Senior operational, consulting or technology leadership experience in UK pensions administration. Direct knowledge of administration processes, data quality, system interfaces and supplier delivery. Experience reviewing technology or operating changes affecting pensions services. Able to give independent advice without promoting a particular platform or supplier. Confident discussing findings with senior technology and business leaders. Able to disclose and manage relevant conflicts of interest before accepting an assignment. Benefits £1,000 to £1,500 per day, depending on relevant experience. Rates exclude VAT where applicable. Contracting route and tax status will be confirmed before an assignment is agreed. Short, focused assignments suited to an experienced independent adviser. Direct access to the engagement partner and technical team. Flexible remote working, wi…
Veröffentlicht 10 Sept 2026