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Customer Support Specialist (Arabic) | Remote  We are actively seeking a detail-oriented Remote Customer Support (Arabic) Specialist to join our team. In this role, you will be responsible for delivering professional and timely support to Arabic-speaking customers through various communication channels. You will handle customer inquiries, resolve issues efficiently, and ensure a positive customer experience at every interaction. Strong communication skills in Arabic, excellent problem-solving ability, and attention to detail are essential for success in this remote position. Your contribution will play a key role in maintaining customer satisfaction and supporting the overall growth of our organization.  Key Responsibilities  1) Customer Communication Respond to customer inquiries via email, chat, or phone in Arabic (and English if required) Provide accurate information about products, services, and processes Maintain clear, professional, and empathetic communication 2) Issue Resolution Assist customers with troubleshooting and resolving common issues Identify root causes and guide customers through solutions Escalate complex or sensitive cases to appropriate teams 3) Case Management Document all customer interactions in CRM or support systems Track open cases and follow up to ensure timely resolution Maintain accurate and up-to-date customer records 4) Quality and Service Standards Ensure all responses meet company quality and communication standards Handle complaints with professionalism and empathy Support continuous improvement by identifying recurring issues 5) Team Collaboration Work closely with internal teams to resolve customer concerns Participate in training sessions and team meetings Stay updated on product changes, policies, and procedures  Required Skills and Qualifications Fluency in Arabic (written and spoken) and good English skills Strong communication and interpersonal abilities Customer-focused mindset with empathy and patience Ability to ha…

Publié 8 Jul 2026

Remote Data Entry Specialist - Assistant Administrator Work Mode: Remote We are seeking a Remote Data Entry Specialist - Assistant Administrator to support data management and administrative operations across our organization. This fully remote role is ideal for individuals who are detail-oriented, organized, and comfortable handling both data entry tasks and general administrative support responsibilities. In this role, you will assist with maintaining accurate records, updating internal systems, and supporting day-to-day administrative workflows. Your ability to manage data with precision while staying organized across multiple tasks will contribute directly to operational efficiency and reliable information management.   Job Responsibilities:  1) Data Entry and Record Management Input, update, and maintain data across spreadsheets, databases, and internal systems Verify data accuracy and ensure records are complete and up to date Organize and maintain structured digital files and datasets Identify and correct inconsistencies or errors in data 2) Administrative Support and Coordination Assist with routine administrative tasks and internal processes Maintain trackers, logs, and reporting documents Support coordination of tasks to ensure timely completion Help manage and organize documentation for easy access 3) Communication and Task Tracking Review incoming requests and route them appropriately Communicate clearly with team members regarding updates or data issues Track task progress and follow up on outstanding items Provide updates on completed and pending work 4) Documentation and Quality Control Maintain standardized formats across data and documentation Perform routine checks to ensure data quality and consistency Support process documentation and workflow improvements Assist in preparing basic reports or summaries when required   Required Qualifications:  Strong attention to detail and accuracy in data handling Basic proficiency with Microsoft Excel, …

Publié 8 Jul 2026

Our Local Programs and Regulatory Compliance team is responsible for ensuring compliance with local laws and regulations in the countries where we operate. Crypto.com | Derivatives North America (“CDNA”) presents a unique opportunity for a full time Analyst to join its Market Regulation team. CDNA is a U.S. derivatives exchange registered with and regulated by the CFTC as a contract market and clearing organization. CDNA currently offers fully-collateralized event contracts and will be offering traditional futures products in the near future. The Market Regulation Department is responsible for enforcing the Exchange’s rules through market advisories, investigations, trade surveillance, and disciplinary actions. In this position you will be responsible for detecting and investigating trading activity in derivatives markets to detect potential violations of Exchange rules and CFTC Regulations applicable to trading across multiple asset classes traded on CDNA markets, and provide guidance to market participants based on their dynamic needs. You must be professional, proactive, analytical, able to collaborate with others and create efficient, innovative approaches to gathering and analyzing data, and communicate clearly and concisely. This is a remote opportunity open to candidates located in the UAE. Responsibilities Real-Time Market Monitoring Perform real-time monitoring of all exchange activity, security feeds, and product safety data to identify potential market abuse (wash trading, spoofing, etc.) and ensure price discovery is fair and not manipulated. Monitor real-time market data to ensure participant compliance with margin requirements and position limits. Utilize surveillance tools and dashboards to flag anomalies and escalate concerns. Trade Analysis & Investigation Conduct post-trade reviews and forensic analysis of flagged transactions. Conduct investigations of potential rule violations by obtaining testimony, compiling records and drafting inve…

Publié 7 Jul 2026