About this role

We are seeking a dedicated Work-From-Home Customer Service - Product Support professional to join our team. This role offers flexible remote work from Chelsea, Massachusetts, with a competitive pay rate of $25-$45 per hour . As a Customer Service - Product Support representative, you will Assist customers via phone, email, and chat, providing timely and accurate solutions to product inquiries and issues Troubleshoot technical problems and guide users through troubleshooting steps Maintain detailed records of customer interactions and resolutions in our CRM system Collaborate with internal teams to escalate and resolve complex issues efficiently Provide feedback to improve product features and customer experience Key skills include excellent communication, problem-solving abilities, and a customer-focused attitude. Prior experience in customer support or product assistance is beneficial but not required. Benefits include Flexible work hours and remote work environment Competitive pay rate with opportunities for bonuses Comprehensive training and ongoing support Health, dental, and vision insurance options Paid time off and holidays Join our team and enjoy a rewarding role helping customers while working comfortably from home in Chelsea, Massachusetts. Please mention the word **VIVACIOUS** and tag RMTUxLjgwLjE0Ni43Mw== when applying to show you read the job post completely (#RMTUxLjgwLjE0Ni43Mw==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

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