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ADOMIK
For our client, a leading strategic ServiceNow partner, we are looking for experienced ServiceNow CRM Architects, Senior Consultants and CRM Specialists to join their growing international team. Our client is very well positioned within the ServiceNow ecosystem and is recognised as a leading partner in the CRM across international markets. They work with organisations on complex customer transformation initiatives, supporting them in the design and implementation of modern and innovative ServiceNow CRM solutions. We are particularly interested in speaking with experienced professionals who combine strong ServiceNow and CRM expertise with a strategic, consulting-oriented and customer-focused mindset. Your Responsibilities Depending on your background and area of expertise, your responsibilities may include: Designing and developing ServiceNow CRM solutions and architectures Taking a leading role in the architecture, implementation and further development of ServiceNow CRM platforms Advising customers on the optimisation and digitalisation of their customer processes and customer experience Translating complex business and customer requirements into scalable technical solutions Designing innovative solutions across CRM and customer service environments Working closely with customers, business stakeholders and technical teams Contributing your expertise to complex customer transformation and digitalisation projects Acting as a trusted advisor and supporting customers throughout the project lifecycle Your Profile We are interested in candidates with a strong background in ServiceNow and CRM , ideally with experience in one or more of the following areas: Several years of experience working with ServiceNow Strong experience in ServiceNow CRM, Customer Service Management or other customer-focused ServiceNow solutions Experience as a ServiceNow Architect, Technical Architect, Solution Architect or Senior Consultant Strong understanding of CRM processes, customer journeys …
Publié 19 Oct 2026
For our client, a leading strategic ServiceNow partner, we are looking for experienced ServiceNow AI Architects, Senior Consultants and professionals with experience in AI agents and customer-focused AI solutions to join their growing international team. Our client is very well positioned within the ServiceNow ecosystem and is recognised as a strategic partner in the rapidly evolving AI landscape . They work with organisations on complex transformation initiatives, supporting them in the design and implementation of modern and innovative ServiceNow and AI solutions . We are particularly interested in speaking with experienced professionals who combine strong ServiceNow and AI expertise with a strategic, consulting-oriented and customer-focused mindset. Your Responsibilities Depending on your background and area of expertise, your responsibilities may include: Designing and developing innovative ServiceNow and AI solutions Taking a leading role in the architecture, implementation and further development of AI-powered solutions and AI agents Developing intelligent AI agents that can interact with and support customers Using previous customer and business expertise to support the development of effective customer-facing AI solutions Translating complex business and customer requirements into scalable technical and AI-driven solutions Working with modern AI technologies, Large Language Models and agent-based solutions Designing innovative solutions across customer service, CRM and customer experience environments Working closely with customers, business stakeholders and technical teams Contributing your expertise to complex AI, automation and digital transformation projects Acting as a trusted advisor and supporting customers throughout the project lifecycle Your Profile We are interested in candidates with a strong background in ServiceNow and Artificial Intelligence , ideally with experience in one or more of the following areas: Several years of experience working w…
Publié 19 Oct 2026
About us Bots & People designs and delivers enterprise AI upskilling programmes for large organisations across Europe, including Daimler Truck, Deutsche Telekom, Siemens Energy and Audi. The company has trained more than 80000 employees across over 30 enterprise clients. The role This role involves both designing enterprise learning programmes and delivering them as the expert in the room. It is a senior individual contributor role requiring independent professional judgement across programme architecture, client consultancy and live delivery. What you’ll do Facilitation Deliver live training, workshops, hackathons and coaching sessions for enterprise audiences , from small leadership groups to sessions with up to 100 participants, in German and in English Facilitate our signature formats , and adapt them live to the room Handle technical questions on AI tooling in the moment , at a level that holds up with technical participants Run dry-runs and debriefs, and feed what you learn in delivery back into the design Learning design Design blended learning programmes and multi-month learning journeys for enterprise clients: impact goals, learning objectives, module structure, session sequencing and learning transfer tasks Decide the pedagogical approach, format and instructional method for each engagement, based on the client’s maturity, audience and business goals Develop course content, exercises, facilitator guides and learner materials , and keep the existing course library current as the AI landscape moves Client work and AI expertise Lead scoping and diagnostic conversations with L&D leads, heads of function and senior stakeholders, and challenge the brief where it won’t achieve the stated outcome Contribute to proposals and pre-sales conversations : scoping, feasibility, effort estimation Maintain current, hands-on expertise across the generative AI landscape , with particular depth in the Microsoft ecosystem, including Copilot, M365 and Power Platform (but not e…
Publié 19 Oct 2026