Kundenbetreuer:in Beschwerdemanagement (Remote, Telefon)

About baesh baesh is a social platform connecting people in real life through events, communities, and shared interests. We’re a small team using AI to move quickly from ideas to working experiences. Research is central to how we decide what to build and whether it’s good enough to ship. Your work will help us stay close to people as the technology moves faster. You’ll work closely with our Head of Product and UX , an experienced researcher with a PhD in emotional and behavioural research. You’ll get practical guidance across the research process—from deciding what to investigate to helping the team act on what we learn. This is an unpaid mandatory internship for students whose university programme requires a placement. Location: Mostly remote, with opportunities to join research and events in Berlin. Start date: Flexible, depending on your university requirements. Duration: As required by your university, usually 3–6 months. What you’ll help with Usability testing and idea validation Help plan and run usability tests on our app and prototypes, including interfaces built with AI. Explore how easily people can discover events, join communities, and create their profiles. Test whether experiences make sense to real people, beyond looking polished or functioning technically. Validate early ideas and assumptions before the team invests further. Identify confusing moments and recommend improvements that make a meaningful difference. Exploratory research and interviews Help interview existing users and people who haven’t tried baesh yet. Explore how people make friends, find things to do, and connect with communities. Understand their needs, motivations, habits, and barriers. Help write discussion guides and ask open questions that uncover useful insights. Bring people’s experiences into product decisions, keeping the human connection at the heart of how we build. AI-supported research Use AI to help draft interview guides, usability-testing scripts, and survey questions…

Publié 12 Nov 2026

Location: Fully Remote – Worldwide Employment Type: Full-time Industry: Affiliate Marketing / Performance Marketing About the Role We are looking for an experienced Senior Affiliate Marketing Manager with a strong understanding of the global affiliate marketing ecosystem. This role is ideal for a commercially minded affiliate marketing professional who knows how to build strategic partnerships, grow affiliate programs, manage publisher relationships, and drive measurable revenue. You will be responsible for developing affiliate marketing strategies, identifying new business opportunities, optimizing existing partnerships, and ensuring sustainable growth across multiple acquisition channels. Key Responsibilities Develop and execute affiliate marketing strategies to drive revenue and customer acquisition. Identify, recruit, onboard, and manage new affiliate partners and publishers. Build and maintain relationships with affiliate networks, advertisers, agencies, and media partners. Negotiate commercial agreements, commission structures, CPA deals, CPL models, and revenue-share arrangements. Monitor affiliate performance, conversion rates, ROI, EPC, CPA, and overall profitability. Optimize existing affiliate partnerships and identify opportunities for scaling. Manage affiliate campaigns across multiple verticals and geographical markets. Analyze campaign performance and prepare regular reports with actionable insights. Identify new traffic sources, emerging markets, and industry trends. Collaborate with internal teams to improve tracking, attribution, and campaign performance. Requirements 4+ years of experience in affiliate marketing or performance marketing. Strong understanding of affiliate networks, tracking platforms, and publisher ecosystems. Proven experience managing affiliate programs and commercial partnerships. Experience negotiating CPA, CPL, CPC, and RevShare agreements. Strong analytical and problem-solving skills. Good understanding of conversion trackin…

Publié 12 Nov 2026

Location: Fully Remote – Worldwide Employment Type: Full-time Industry: Affiliate Marketing / Digital Advertising About the Role We are looking for a driven Business Development Manager with experience in affiliate marketing, performance advertising, or digital media. In this role, you will focus on identifying new business opportunities, building strategic relationships, and expanding commercial partnerships across the global affiliate marketing ecosystem. You will work closely with advertisers, affiliate networks, publishers, agencies, and technology providers to develop mutually beneficial partnerships and generate new revenue streams. The ideal candidate combines excellent sales skills with a deep understanding of performance marketing and affiliate business models. Key Responsibilities Identify and acquire new advertisers, affiliate networks, publishers, and strategic partners. Develop and execute business development strategies to expand market presence. Build and maintain relationships with key decision-makers across the affiliate industry. Generate leads, manage sales pipelines, and convert prospects into long-term business partners. Negotiate commercial agreements, pricing structures, CPA deals, and revenue-sharing models. Identify new markets, verticals, and business opportunities. Attend industry conferences, networking events, and business meetings. Develop strategic partnerships with affiliate platforms, agencies, and media companies. Monitor market developments and competitor activities. Achieve revenue targets and contribute to overall business growth. Requirements 3+ years of experience in business development, affiliate marketing, or digital advertising. Proven track record in B2B sales and partnership acquisition. Strong understanding of affiliate networks, CPA marketing, and performance-based business models. Experience negotiating commercial deals and partnership agreements. Excellent presentation, communication, and negotiation skills. Strong n…

Publié 12 Nov 2026