Senior Product Designer - Heartbeat AI (m/f/d)

Your Mission This is a company built for growth, not comfort. When you join exmox, you're stepping onto a global, highly competitive playing field, solving real problems in environments that push you beyond your comfort zone. We build high-performing consumer products in one of the most competitive industries there is: mobile gaming, leading one of its largest innovations, a rewarded user engagement and acquisition platform that helps publishers acquire and retain players through rewarding experiences. Senior Product Manager (f/m/x) isn't just about shipping features, it's about building products that perform. Product at exmox means understanding the bigger business picture, considering cross-functional impact across Engineering, Data, Marketing, and Operations, and turning strategy into product decisions that create real value, knowing every change you ship affects millions of users. At exmox, we're also embracing AI as part of how we work, not just what we build. We use AI tools to work smarter, cut down on repetitive tasks and spend our time where it actually moves the needle. If that mindset speaks to you, you'll fit right in. If you're energized by dynamic markets, complex products, and the challenge of building products that perform at scale, we want to hear from you. What You’ll Own: Own one of exmox's highest-impact product domains end-to-end, shaping the reward economy through payout thresholds, tiering, bonuses, promotions, and other key levers that drive profitability. Drive activation, retention, and long-term engagement through onboarding experiences, streaks, quests, progression systems, reactivation flows, and other lifecycle initiatives. Take new growth opportunities from first hypothesis to go/no-go decision, across product, market expansion, partnerships, and distribution. Lead a high-quality experimentation process by defining hypotheses, designing statistically sound A/B tests, interpreting results, and making data-driven product decisions. Part…

Publié 13 Oct 2026

Build firmware for wearable robotics that changes lives. We are a healthtech startup developing robotic hand orthoses that help people regain function and independence. We are looking for a Firmware Engineer with a strong background in embedded systems, enjoys a hands-on approach to development, and is motivated to create meaningful technology in a fast-moving team. Your Role We are looking for an innovator to help bring our devices to life. In this role, you will take ownership of embedded software development for our wearable robotic systems and work closely with a multidisciplinary team to turn prototypes into robust, user-ready products. If you enjoy solving real-world engineering challenges, moving quickly, and building meaningful technology in a highly collaborative startup environment, we would love to hear from you. You will work on everything from low-level device control to system integration and testing. Aufgaben Your Responsibilities • Develop, test, and maintain firmware for embedded systems used in our robotic hand orthosis • Implement control logic for motors, sensors, buttons, and communication interfaces • Debug hardware-software interactions and troubleshoot real-world system behavior • Support integration of embedded software with electronics, mechanical systems, and higher-level software • Optimize firmware for reliability, responsiveness, safety, and power efficiency • Implement software testing and verification framework for device safety • Document firmware architecture, interfaces, and development decisions in a clear and structured way • Work closely with cross-functional teammates to rapidly test, improve, and refine product performance Qualifikation What you bring • At least a Master’s degree in Electronics, Mechatronics, Mechanical Engineering, Robotics Engineering or Computer Engineering (specialized towards Embedded Firmware development) • Hands-on experience in embedded firmware development and hardware-software integration • Strong p…

Publié 13 Oct 2026

We're looking for a proactive, detail-oriented, a nd AI-savvy Head of Customer Success to join as our first dedicated Customer Success hire owning the onboarding and lifecycle management of B2B customers within the qiibee ecosystem (partnered with Miles & More, Etihad Guest, and more). In this role, you'll combine customer empathy with AI-powered workflows to lead customers through every stage — from technical setup to live launch, campaign optimization, and ongoing success management. You'll be the key point of ownership for customer relationships, ensuring each customer maximizes the value of their loyalty partnership through proper visibility, communication, and engagement — supported by AI at every step. Tasks Own the end-to-end onboarding of new customers — from setup to go-live. Lead partners through the Launch Checklist, ensuring all milestones (integration, balance top-up, listing, communication review) are completed on time. Own the operational customer relationship for all active customers. Align with the sales team on customer success strategy and KPIs. Drive visibility and performance optimization for customers across all touchpoints within the partner’s cross-media mix. Ensure all communication and visuals meet brand and compliance guidelines. Own a best-in-class CRM in HubSpot , using AI to auto-log interactions, enrich contact data, flag stale records, and keep pipelines clean without manual busywork. Lead regular customer reviews, pulling and analyzing performance data to identify areas for improvement. Own issue resolution and customer feedback loops to continuously improve the customer experience. Accelerate issue r esolution with AI — using it to categorize incoming support tickets, draft initial responses, surface relevant knowledge-base articles, and close the feedback loop faster. Requirements Fluent in English; proficiency in German is a plus. 5+ years of experience in customer success, account management, or partner onboarding within the loy…

Publié 13 Oct 2026