AI Integration & Automation Engineer (m/w/d) GER

About Customs Support Group Customs Support Group (CSG) is the European market leader in customs services, operating across 15 countries. CSG is owned by private equity and a fast-growing, dynamic, data-driven company, dedicated to expanding its presence through strong organic growth and strategic acquisitions. Its key priorities include digital transformation, operational excellence and customer experience, all aimed at driving growth and enhancing efficiency. The Role You will take our AI stack and lead its development and customisation for the market. This is a builder and do-er role. You will design, test and implement practical and compliant agentic AI solutions on top of foundation models document understanding, classification support, retrieval over our own procedures and tariff material, and agents that carry multi-step operational work end to end. You are not being asked to train models from scratch. You are being asked to make models that already exist behave reliably enough that operations staff trust them with customs declarations, where being wrong has consequences. Working closely with Operations, Transformation, IT and Group teams, you will turn business needs into scalable solutions. Key Responsibilities • Develop and customise AI solutions for the market, from prototype through to production ownership. • Be curious and prepared to self-learn to use generative-AI to build agents that make a difference to our business • Identify automation and decision-support opportunities across customs and business processes, and size them honestly before building. • Design solutions using generative AI and large language models — retrieval, tool calling, structured extraction from customs documentation, and agentic workflows where they genuinely fit. • Own the evaluation. Define how we know a solution is working before it ships, and how we know a change has not made it worse. This is treated as core to the role, not an afterthought. • Manage pilots and implementa…

Posted 27 Oct 2026

Über die Customs Support Group Die Customs Support Group (CSG) ist der europäische Marktführer für Zolldienstleistungen und in 15 Ländern aktiv. CSG befindet sich im Besitz einer Private-Equity-Gesellschaft und ist ein schnell wachsendes, dynamisches und datengetriebenes Unternehmen, das seine Präsenz durch starkes organisches Wachstum und strategische Akquisitionen weiter ausbaut. Zu den wichtigsten Prioritäten zählen die digitale Transformation, operative Exzellenz und ein optimiertes Kundenerlebnis – alles mit dem Ziel, Wachstum zu fördern und die Effizienz zu steigern. Gestalte intelligente Geschäftsprozesse mit AI Du möchtest nicht nur theoretische Use-Cases mit AI durchspielen, sondern produktive Lösungen entwickeln, die Unternehmen wirklich voranbringen? Dann bist du bei uns richtig. Wir arbeiten pragmatisch, validieren früh und verbessern kontinuierlich. Du entwickelst agentenbasierte AI-Lösungen, integrierst LLMs in bestehende Systemlandschaften und automatisierst komplexe Geschäftsprozesse über verschiedene Anwendungen hinweg. Du arbeitest eigenverantwortlich, analysierst Anforderungen, konzipierst AI-Lösungen und setzt diese bis zum produktiven Einsatz um. Dabei verbindest du Software-Engineering mit AI-Engineering und sorgst dafür, dass intelligente Systeme zuverlässig, sicher und skalierbar betrieben werden. Deine Aufgaben • Analyse fachlicher Anforderungen und Umsetzung technischer Lösungen • Entwicklung und Integration intelligenter Automatisierungslösungen und AI-Anwendungen • Integration von LLMs in bestehende Unternehmenssysteme • Entwicklung robuster Backend- und Integrationskomponenten • Anbindung bestehender Systeme über APIs • Automatisierung von Geschäftsprozessen mit modernen Workflow- und AI- Plattformen • Umsetzung neuer AI-Use-Cases von der Idee bis zum produktiven Betrieb • Sicherstellung eines performanten, stabilen und skalierbaren Betriebs Das bringst du mit • Abgeschlossenes Studium der Informatik, Wirtschaftsinformatik oder eine ver…

Posted 25 Sept 2026

About Customs Support Group Customs Support Group (CSG) is the European market leader in customs services, operating across 15 countries. CSG is owned by private equity and a fast-growing, dynamic, data-driven company, dedicated to expanding its presence through strong organic growth and strategic acquisitions. Its key priorities include digital transformation, operational excellence and customer experience, all aimed at driving growth and enhancing efficiency. AI Integration & Automation Engineer (m/w/d) Do you want to do more than just run through theoretical use cases with AI—do you want to develop productive solutions that truly drive companies forward? Then you’ve come to the right place. We take a pragmatic approach, validate early, and continuously improve. You’ll develop agent-based AI solutions, integrate LLMs into existing system landscapes, and automate complex business processes across various applications. You’ll work independently, analyze requirements, design AI solutions, and implement them through to production. In doing so, you’ll combine software engineering with AI engineering to ensure that intelligent systems operate reliably, securely, and scalably. Your Responsibilities · Analyzing business requirements and implementing technical solutions · Developing and integrating intelligent automation solutions and AI applications · Integrating LLMs into existing enterprise systems · Developing robust backend and integration components · Connecting existing systems via APIs · Automating business processes using modern workflow and AI platforms · Implementing new AI use cases from concept to production · Ensuring high-performance, stable, and scalable operations What You Bring to the Table · A bachelor’s or master’s degree in computer science, business informatics, or a comparable qualification · Experience in software development, ideally in backend development · Experience with Python or a comparable programming language · Knowledge of API design and …

Posted 5 Aug 2026