About this role

Sobre a Empresa Ã possÃvel transformar o mundo? Com o Sicoob, Sistema de Cooperativas de CrÃ©dito do Brasil, essa mudanÃ§a Ã© diÃ¡ria, real e tem explicaÃ§Ã£o: o cooperativismo! Afinal, ninguÃ©m muda o mundo sozinho, e aqui somos mais de 10 milhÃµes de cooperados. Somos uma cooperativa financeira que oferece tudo que um banco tem com melhores condiÃ§Ãµes e com mais de 4,6 mil pontos de atendimento distribuÃdos em todo o Brasil. PropÃ³sito e VisÃ£o PropÃ³sito: Conectar pessoas para promover justiÃ§a financeira e prosperidade. VisÃ£o: Proporcionar a melhor experiÃªncia financeira aos cooperados. Aqui promovemos a diversidade, equidade, inclusÃ£o e valorizamos as diferenÃ§as. Por isso, nossas vagas estÃ£o abertas para todas as pessoas, independente de gÃªnero, orientaÃ§Ã£o sexual, crenÃ§as, raÃ§a/etnia, condiÃ§Ãµes fÃsicas e mentais ou idade. HorÃ¡rio: De segunda Ã sexta, das 9h Ã s 18h com 1h de almoÃ§o ContrataÃ§Ã£o: Tenured - CLT labor code NÃvel: Professional DescriÃ§Ã£o e Responsabilidades A Ã¡rea de SoluÃ§Ãµes e Suporte a Processos Empresariais tem como missÃ£o oferecer suporte e manutenÃ§Ã£o ao Sistema de AnÃ¡lise de Produtividade do NegÃ³cio (APN), alÃ©m de estabelecer suas regras de funcionamento. Ã responsÃ¡vel pelo desenvolvimento contÃnuo do Sistema de GestÃ£o Empresarial e pelo acompanhamento de publicaÃ§Ãµes de normativos do Banco Central do Brasil (BCB) e da Receita Federal do Brasil (RFB), com foco na correta parametrizaÃ§Ã£o dos sistemas e na comunicaÃ§Ã£o dessas atualizaÃ§Ãµes Ã s cooperativas. TambÃ©m realizar estudos e pesquisas de normativos, definiÃ§Ã£o contÃ¡bil, consultoria, treinamentos, suporte e atendimento de chamados conforme SLA. Atividades Apoiar o mapeamento, a documentaÃ§Ã£o e a atualizaÃ§Ã£o de fluxos e procedimentos operacionais, contribuindo para a padronizaÃ§Ã£o e melhoria contÃnua dos processos; Auxiliar no monitoramento de indicadores de desempenho (KPIs) e nÃveis de serviÃ§o (SLAs), apoiando a anÃ¡lise de resultados e a…

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