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We’re looking for a full-time Client Success Coach to join our fast-growing team at Richard Yu’s online education company. Our mission is simple: help everyday people launch impactful online digital arbitrage businesses that transform lives—starting with their own. If you’re someone who loves mentorship, thrives in a high-performance environment, and wants to make a real difference in people’s lives, keep reading. About Us: Richard Yu is an online business coach with: 100K+ subscribers on YouTube → youtube.com/richardyu1 A growing personal brand on Instagram → instagram.com/richardyuzee Our company is fast-paced, and rooted in service. We’re building a world-class education platform to help people turn their knowledge into income through coaching and consulting. About The Role: This is a remote, full-time position. You must be available during 8AM–5PM EST, Monday to Friday. On average, you’ll work up to 9 hours per day, and some days will require a little more effort of 10 hours. You must currently live in North America, Europe, or South Africa, and speak fluent, accent-neutral English. Clear communication is non-negotiable, we’re in the coaching business. Requirements Here are the requirements: You must be able to commit full time hours (Our office hours are 9 AM - 6 PM EST, though if you are different time zones we're super open minded) You will be conducting new onboarding calls daily to welcome in new students. You will be conducting check in coaching calls daily, to hold accountable, motivate, and inspire students inside the program (must be comfortable jumping on 1:1 Zoom calls or recording Loom videos as needed. You will be messaging clients on a daily basis, in order to hold them accountable to their plan of execution towards their goals and moderating the community. Weekly group coaching calls answering client questions Must have strong communication/interpersonal skills so we can put you in front of our clients and you can confidently answer their questio…

Clerky, Inc.

WorldwideFull TimeCustomer ServiceRemotive

Here at Clerky, we build software to make legal paperwork easier for startups and their attorneys. We're profitable and growing sustainably. We're the most popular way for high-growth technology startups to form, and are also used by many top-tier startups for hiring and fundraising. As a Customer Operations & Writing Specialist at Clerky, you will be the voice of the company to thousands of startup founders, investors, and attorneys. These customers use Clerky to get critical legal paperwork done, often on a tight timeline. Our success is based on word-of-mouth, so we have a strong culture of providing world-class service (ask us about our satisfaction ratings!). We are rabidly customer-centric. What Makes Customer Operations Different at Clerky It’s a lot harder here. Helping our customers can be unusually challenging due to the nuanced and specialized nature of their questions. Doing the job well can require a lot of iterative feedback, so we're looking for someone who thinks critically about their writing and is always looking for ways to improve. Along the way, you'll also pick up a lot of knowledge about startups and startup law. The challenges never stop. The level of learning and craftsmanship that goes into writing responses to our customers requires intense focus. If you’re looking for the kind of position where you can easily master all the information at the beginning and work in a way that does not require intense focus, this position will probably not be a good fit for you. On the other hand, if you love learning and constantly challenging yourself, this position could be a good fit for you. There are often no right answers. We’re often not able to provide definitive answers to the questions we receive. In many cases, the best we can do is to equip our customers with the information they need to be able to figure out the right answer on their own, or to understand that it isn’t possible to figure out what the right answer is. If you prefer an environm…

$12K

Posted 2 Jul 2026

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Client Success Coach (CSM)

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