About this role

Hivemind helps organizations solve complex challenges around AI, data, and digital transformation. As the company continues to grow internationally, Hivemind is looking for an experienced Cloud Infrastructure Engineer . Your Mission Are you an Infrastructure Engineer with a strong DevOps mindset and a passion for Infrastructure as Code (IaC)? Do you want to build scalable, secure infrastructure for real-world systems? We’d love to meet you. We actively encourage applications from non-males and other underrepresented groups. Permanent position — no contractors Our Focus Data Engineering — real-time data platforms & pipelines AI Systems — production-grade intelligent systems Cloud Native Platforms — scalable, reliable infrastructure Secure Infrastructure — security and resilience by design Your Profile Own cloud architectures end-to-end Build scalable, secure infrastructure Act as senior technical counterpart Shape architecture and best practices Mentor others (no forced management track) Requirements You Bring Strong cloud/platform engineering experience Hands-on with a hyperscaler Kubernetes (EKS, AKS, OpenShift) Terraform & multi-account setups CI/CD & GitOps Networking, observability, and security fundamentals Experience building resilient systems How You Work Systems thinker, clear communicator Fluent in English Low-ego, collaborative mindset Based in EU/EEA/U.K. (±3h CET) You value kindness, respect, and work-life balance Benefits Hivemind is fully independent and owned by its directors. We have no external investors, which means no outside pressure on how we work, who we work with, or what we prioritize. You’ll work in small, cross-functional teams on real production systems—no silos, no endless maintenance. Our Engineering Culture Continuous refactoring & fast feedback Functional Programming & XP practices Strong DevOps ownership Autonomy included: No forced project assignments No fixed tech stack Freedom to choose better solutions Benefits 100% remote (EU) F…

Similar roles

Tier III Service Desk Engineer

Unio Digital

USAFull TimeInformation TechnologyRemotive

Unió Digital is an Arizona-based managed service provider (MSP) delivering Managed IT Services, Low Voltage Cabling, Access Control, Video Surveillance, and Intrusion Services. We believe technology should be intuitive, not intimidating. We are looking for an experienced Tier 3 Service Desk Technician with exceptional problem-solving skills. You will serve as the escalation point within the team, resolving complex technical issues while also leading client onboarding and project initiatives. You are expected to be involved in direct end-user support when required. If you have a passion for ensuring top-quality user support and thrive in a collaborative environment, this role is for you. Duties · Lead and support our helpdesk environment for managed service clients · Coordinate and manage client projects, acting as a bridge between the technical team and the client to ensure project success · Provide above and beyond support to our clients and respond to queries for technical assistance in person, via phone, or electronically as required · Provide training and support to clients during the onboarding process to ensure they understand how to effectively use their new IT systems and services. · Develop project plans for client onboarding and standardization projects, outlining tasks, resources required, and estimated timelines · Install, configure, diagnose, test and resolve technical hardware and software issues · Maintain and update written client and process documentation to ensure effective knowledge management · Provide mentorship and guidance to Tier I and Tier II service desk technicians, fostering a collaborative and knowledgeable team environment · Contribute to the development and improvement of IT service management processes and practices · Evaluate and anticipate IT trends and recommend strategies and implement improvement initiatives Our Technology Stack · Helpdesk / Ticketing – HaloPSA · Documentation – Hudu · RMM – Intune / Immybot · Networking – Merak…

Posted 7 Jul 2026

View details

Apply now