Complex Claims & Coverage Director

This role is for one of our clients Compensation: $50 - $150 per hour We're partnering with a leading AI research lab to build next-generation text-to-speech (TTS) systems capable of producing natural, expressive, and human-like voices. We are seeking Switzerland-based native Swiss German speakers to contribute high-quality voice recordings for training and evaluating cutting-edge speech models. This role is open to both experienced voice professionals and newcomers with a naturally clear, expressive voice and a good recording setup — prior voice-acting experience is a plus but not required. This is an ongoing opening — we onboard new voices on a rolling basis, so applications are always welcome. The engagement itself is a single recording session of approximately 4 hours. A second session of similar length may follow depending on the client's needs, though this isn't guaranteed. Your voice recordings will be used exclusively for the client's internal CX AI Agent. They will not be sold, licensed, or reused for any other product, dataset, or purpose. Requirements Key Responsibilities Record high-quality voice samples across diverse scripts (conversational, narrative, instructional, etc.) Deliver clear, natural, and expressive speech with strong control over tone, pacing, and pronunciation Maintain consistency in voice, accent, and delivery across recording sessions Follow detailed recording guidelines (environment, microphone setup, file formatting) Perform multiple takes with variation in emotion, emphasis, and style when required Requirements Native Swiss German speaker currently based in Switzerland A clear, natural, and expressive voice (prior voice acting, narration, or broadcast experience is a plus, not required) Access to a professional or near-professional recording setup (quality microphone, quiet environment, pop filter, etc.) Strong command of intonation, diction, and emotional range Ability to follow scripts precisely while maintaining natural delivery …

Posted 28 Sept 2026

This role is for one of our clients Compensation: $80 per hour We are partnering with a leading AI lab to train frontier models on high-quality insurance reasoning data. We're hiring Disability Claims & Underwriting Specialists to design realistic disability adjudication and risk-selection scenarios, evaluate model outputs against established industry standards, and help shape how the next generation of AI reasons about disability definitions, medical and vocational evidence, and benefit entitlement. We welcome group and individual disability claims examiners, disability underwriters, vocational rehabilitation professionals, return-to-work and absence-management specialists, and appeals reviewers from carriers, TPAs and employer-side programs. Requirements What You'll Do Design realistic scenarios involving short- and long-term disability claims, elimination periods, own-occupation and any-occupation definitions, residual and partial disability, offsets, recurrent disability and claim duration management Create work products such as claim determinations, benefit calculations, medical and vocational evidence summaries, transferable-skills analyses, return-to-work plans and appeal decisions Write "golden" reference responses at experienced disability-professional quality Grade AI-generated responses against structured rubrics for definitional accuracy, evidentiary support, benefit-calculation correctness and procedural fairness Identify misapplied disability definitions, unsupported functional conclusions, missed offsets, incorrect benefit math, and failures to document the administrative record Provide written feedback the research team uses to improve model behavior Participate in onboarding office hours and calibration sessions You're a Good Fit If You Have 2+ years of professional experience in disability claims adjudication, disability underwriting, vocational rehabilitation, or leave and absence management Have worked with at least one program type, such as gro…

Posted 18 Sept 2026