Customer Success Manager

Job Details Description WE MAKE PEOPLE SMILE Magic Memories is a company that delights and amazes guests on the simple but universal concept of making people smile, and has driven that concept into its product, service, and innovation philosophy. Magic Memories is a global leader in capturing and delivering cherished memories for guests at leading tourist attractions and entertainment venues. We combine cutting-edge technology with exceptional guest service to create personalized photo and video experiences that make people smile. Our innovative approach and commitment to excellence have made us a trusted partner for attractions worldwide. About The Role We are seeking a motivated and versatile Level 1/2 Technical Support Specialist to join our dynamic team. This role is crucial in ensuring the smooth operation of our technical systems for both internal staff and external partners. The ideal candidate will be a proactive problem-solver with a passion for technology, capable of providing excellent customer service, assisting in the development and deployment of new products and systems, and maintaining optimal uptime and performance for our on-site installations. Key Responsibilities Provide Level 1 and 2 technical support for internal users and external partners on our hardware, software, and network systems, including specialized photo capture and retail solutions. Troubleshoot and resolve technical issues received via phone, email, or ticketing system, escalating complex problems as needed. Assist in the full lifecycle of new products and systems, from testing and configuration to deployment and installation at partner sites. Ensure optimal on-site system uptime and performance through proactive monitoring, routine maintenance, and troubleshooting. Primarily work from home-based, but will require availability to travel to partner locations. Provide remote and on-site support as required. Create and maintain comprehensive support documentation and ensure adherence…

Posted 10 Jul 2026

Let’s do great things, together! About Moda Founded in Oregon in 1955, Moda is proud to be a company of real people committed to quality. Today, like then, we’re focused on building a better future for healthcare. That starts by offering outstanding coverage to our members, compassionate support to our community and comprehensive benefits to our employees. It keeps going by connecting with neighbors to create healthy spaces and places, together. Moda values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Let’s be better together. Job Summary Provides phone, email and chat-based customer service to members of certain Performance Guarantee (PG) and Moda 360 groups by analyzing caller’s needs and providing timely and accurate responses. Answers inquiries from policyholders, members, agents, providers, hospitals, pharmacists, dentists and others regarding a wide variety of issues and questions related to a member’s benefits and health program options. This position requires staff to be flexible with their work schedule to meet the client’s needs. This is FT WFH role. Pay Range $21.30 - $23.96 hourly. Actual pay is based on qualifications. Applicants who do not exceed the minimum qualifications will only be eligible for the low end of the pay range. Please fill out an application on our company page, linked below, to be considered for this position: https://j.brt.mv/jb.do?reqGK=27780727&refresh=true Benefits Medical, Dental, Vision, Pharmacy, Life, & Disability 401K- Matching FSA Employee Assistance Program PTO and Company Paid Holidays Requirements: High school diploma or equivalent. Ability to complete training as a Customer Service Representative with Moda Health. Claim processing experience, prior customer service…

Posted 9 Jul 2026

We're hiring on behalf of a Haystack partner! The Role • Manage and update product content across a major North American eCommerce platform for both desktop and mobile. • Collaborate with Merchandising, Product Marketing, Ecommerce, and Creative teams to ensure product pages are accurate and engaging. • Review digital assets and marketing campaigns to maintain accuracy and adhere to style guidelines. • Submit and track creative requests for web content updates. • Analyze website data and customer feedback to propose enhancements to the online shopping experience. What You'll Need • Bachelor's degree, with a preference for majors in Merchandising, Marketing, or Communications. • 1+ years of experience in a marketing or project management role. • Proficiency in Microsoft Office, particularly Excel and Word. • Familiarity with digital marketing, web analytics, or GA4/Google Analytics is a plus. What's On Offer • Competitive annual salary. • Multiple bonus programs. • Comprehensive health insurance coverage. • Generous paid time off and paid holidays. Apply via Haystack today! Please mention the word **PEERLESS** and tag RMTUxLjgwLjE0Ni43Mw== when applying to show you read the job post completely (#RMTUxLjgwLjE0Ni43Mw==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

Posted 9 Jul 2026