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Toptal
10000 – 50000
About Toptal Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe , Toptal is the worldâs largest fully remote workforce . We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold. Job Summary Our Client Advisors turn inbound interest from small- and medium-sized businesses into Toptal clients. You will be the first conversation a prospective client has with Toptal. You will respond to immediate-assistance requests within five minutes, quickly understand the business problem behind the request, connect necessary Toptal specialists, and help guide the client forward through the sales process. You will need to do a great deal in a short conversation: establish trust, diagnose the need, recognize relevant opportunities, explain Toptalâs value proposition, address concerns, and convert the business to sale. This is a high energy, consultative sales role at inbound velocity where excellence will mean running a high volume of first conversations, asking better questions than the client expected, and constantly building momentum along the right Toptal offering path. You will need to bring clarity and articulate value across Toptalâs full portfolio: specialized talent, global hiring and payroll through HireGlobal, and our AI-driven, platform-powered, outcome-focused services offerings. Your ownership continues after the first call. You will represent the client through technical stages, keep them engaged between conversations, and resolve issues that slow a decision. You will manage those active opportunities alongside new incoming inquiries, knowing when to bring in specialists for deeper expertise. Our ideal candidate is ambitious, competitive, drive…
10000 – 50000
Posted 30 Sept 2026
All roles at JumpCloud® are Remote unless otherwise specified in the Job Description. About JumpCloud® JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times. JumpCloud is Intelligent, Secure IT. About the Role We are seeking an experienced Customer Success Manager based in Mexico to own and manage a portfolio of high-value Enterprise, Commercial and SMB accounts. In this role, you will act as a trusted advisor and strategic partner to IT executives (CIOs, CISOs, VPs/Directors of IT), driving deep product adoption, customer retention, and long-term value realization. You will partner closely with Sales, Account Management, Support, Solutions Engineering, and Product teams to champion customer needs, mitigate churn risks, and unlock expansion opportunities. \n Key Duties & Responsibilities: Strategic Account Management: Develop deep, multi-threaded relationships with key executive decision-makers and stakeholders across Enterprise accounts. Build and execute tailored Customer Success Plans aligned with client business outcomes. Onboarding & Time to Value: Partner with Implementation and Professional Services teams to guide onboarding initiatives, ensuring swift time-to-value and adoption across hybrid IT environments. Adoption & Risk Mitigation: Proactively monitor portfolio health, user engagement, leverage AI and data to address adoption bottlenecks and potential churn risks early. QBRs / Executive Business Reviews (EBRs): Prepare and facilitate strategic, metrics-driven quarterly and executive business reviews with key client leaders to showcase ROI, benchmark health, a…
Posted 19 Sept 2026
Customer Success & Support Specialist Warehance helps businesses manage orders, inventory, shipping, and fulfillment. Weâre looking for someone who is good with people, sharp with details, and enjoys solving problems . Youâll work directly with customers, investigate issues, answer technical questions, and help them run their operations. We care about getting the answer right and seeing problems through. What Youâll Do Solve customer problems involving software, warehousing, and shipping Investigate root causes and explain solutions clearly Help customers get more out of Warehance Work with product and engineering to resolve issues Own problems from the first question through resolution Who You Are Youâre analytical, personable, and technically capable. You ask good questions, notice details, and follow through. You donât need to know everything coming in, but you need to be willing and excited to learn . Our values: Integrity: Be honest, accurate, and accountable. Craft / Excellence: Care about the details. Do good work. Passion: Bring energy and care to what you do. Curiosity: Dig deeper. Understand how things work. Generosity: Be helpful with your time, knowledge, and attention. How to Apply Send your application to hiring@warehance.com . Youâre also welcome to include a short Loom or video. Completely optional. Keep it casual. We want to hear your personality and get to know you. Here are some questions we love to hear answers to: Whatâs something youâve gotten so absorbed in working on, learning, or figuring out that you lost track of time? What is a difficult accomplishment you're proud of? When was the last time you were generous to a stranger? Feel free to show us work or a project you think is relevant. Weâll review every submission, and we appreciate the time you put into it. Please mention the word **FANCIER** and tag RMTUxLjgwLjE0Ni43Mw== when applying to show you read the job post completely (#RMTUxLjgwLjE0Ni43Mw==). This is a beta fe…
50000 – 70000
Posted 3 Sept 2026