French Speaking Partner Technical Solutions Consultant - Work In Sofia, Bulgaria

German Speaking Client Solutions Consultant About Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm recognized for connecting top-tier talent with world-class organizations across the European BPO landscape. As leaders in executive search and professional placement, we pride ourselves on delivering bespoke recruitment solutions that foster long-term career growth in the dynamic Customer Support Services sector. Job Overview We are currently seeking a high-caliber professional for a German Speaking Client Solutions Consultant position in Bulgaria. This role is ideal for individuals passionate about excellence in Customer Support Services, offering a unique opportunity to thrive in one of the most exciting German-speaking jobs in the region while enjoying the vibrant lifestyle of Sofia. Key Responsibilities Act as the primary point of contact for German-speaking clients, ensuring unparalleled service standards within the Customer Support Services industry. Resolve complex inquiries through expert communication, maintaining high levels of client satisfaction and brand loyalty. Utilize deep product knowledge to provide efficient, tailored solutions in a fast-paced contact center environment. Collaborate with internal teams to streamline communication workflows and enhance overall customer service delivery. Analyze client feedback and interaction data to drive continuous improvements in service quality and processes. Maintain meticulous documentation of all client interactions within our integrated CRM systems. Uphold the professional reputation of the company by adhering to strict quality benchmarks and industry regulations. Requirements Native or fluent German (spoken and written) is mandatory for this role. Proven experience within the Customer Support Services industry or a client-facing environment. Ability to relocate on-site to Sofia, Bulgaria, for this career-defining position. Excellent problem-solving skills and the a…

Posted 4 Nov 2026

German Speaking Partner Technical Solutions Consultant About Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm dedicated to bridging elite talent with industry-leading organizations across Europe. As experts in the BPO and customer support services sector, we pride ourselves on delivering bespoke recruitment solutions that empower professionals to excel in global careers. Job Overview We are currently seeking a dynamic professional for the German Speaking Partner Technical Solutions Consultant position in Bulgaria. This role is a cornerstone of our customer support services department, focusing on providing high-level technical guidance and relationship management for our partners. This is one of the most exciting German-speaking jobs currently available for those looking to advance their technical career in a vibrant European hub. Key Responsibilities Act as the primary point of contact for technical inquiries within the customer support services ecosystem. Provide expert-level troubleshooting and technical resolution to partner organizations. Maintain a high level of customer satisfaction by delivering professional support in German. Collaborate with cross-functional departments to refine technical processes and service delivery. Document all partner interactions accurately within the CRM to ensure a seamless support experience. Identify opportunities for technical improvement and advocate for partner needs. Manage escalated issues with precision to ensure timely resolution and partnership continuity. Requirements Native or fluent German (spoken and written). Valid EU passport (mandatory). Proven experience in a technical support or customer support services role. Strong analytical thinking and problem-solving capabilities. Excellent communication skills with the ability to explain complex technical solutions clearly. Availability for on-site work in Sofia, Bulgaria. Benefits What We Offer Competitive Monthly Salary Full…

Posted 4 Nov 2026

German Speaking Solutions Consultant About Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm dedicated to connecting top-tier talent with world-class organizations. As a leader in European recruitment, we specialize in identifying high-caliber professionals for the competitive Customer Support Services sector. Job Overview We are currently searching for a high-performing professional to take on a German Speaking Solutions Consultant position in Bulgaria. This role is a cornerstone of our client's Customer Support Services operations, offering an excellent opportunity for growth among one of the most sought-after German-speaking jobs in the region. Key Responsibilities Provide expert, high-level support to German-speaking clients, ensuring satisfaction within the Customer Support Services industry. Analyze complex customer queries and provide effective, timely, and professional solutions. Maintain accurate documentation of all customer interactions and technical solutions provided. Collaborate with internal departments to streamline support processes and improve service quality. Represent our client's brand with the highest level of professionalism and linguistic precision. Identify potential service improvements to enhance the overall customer experience in the German market. Achieve individual and team-based KPIs focused on quality, speed, and accuracy in customer assistance. Requirements Native or fluent German (spoken and written). Valid EU passport (mandatory). Previous experience in Customer Support Services or a similar client-facing role. Strong problem-solving skills and the ability to work independently in a fast-paced environment. Excellent communication skills, both in German and English. A genuine passion for delivering exceptional service as a German Speaking Solutions Consultant. Benefits What We Offer Competitive Monthly Salary. Fully Paid Training to ensure your success in the Customer Support Services indu…

Posted 4 Nov 2026