Product Marketing Manager

Customer Care & Administrative Coordinator (Remote) TruBlue of Delmarva is seeking an organized, energetic, and customer-focused Customer Care & Administrative Coordinator to join our growing team. This position plays a vital role in ensuring every customer receives exceptional service from their first phone call through project completion. We're looking for someone who thrives in a fast-paced environment, enjoys helping people, and takes pride in staying organized. If you're a self-starter with excellent communication skills and a passion for providing outstanding customer service, we'd love to hear from you. Responsibilities Customer Service - Answer incoming phone calls and respond to customer inquiries professionally and promptly. - Respond quickly to web leads from Google, Thumbtack, and other marketing sources. - Schedule estimates and service appointments using Housecall Pro. - Confirm upcoming appointments and communicate schedule changes with customers. - Conduct customer satisfaction follow-up calls after completed projects. - Request Google reviews and maintain positive customer relationships. Sales & Office Support - Follow up on outstanding estimates and assist in converting leads into booked jobs. - Maintain accurate customer records and job notes within Housecall Pro. - Assist with invoicing, collecting deposits, and tracking customer communications. - Coordinate calendars for the owner and project managers. - Support daily office operations and administrative tasks. Marketing Support - Coordinate social media content and before-and-after project photos. - Assist with email marketing campaigns and customer newsletters. - Help maintain our online reputation by monitoring reviews and customer feedback. General Administration - Organize digital files and maintain accurate records. - Assist with purchasing office supplies and coordinating vendors when needed. - Continuously improve administrative processes and workflows. - Perform other administrative an…

Posted 22 Jul 2026

Brand & Marketing Director London based hybrid working (3 days remote) Permanent £130,000 to £140,000 salary (DOE) + bonus + benefits PM-50845 Role requires a Brand & Marketing Director with a proven track record scaling luxury or premium fashion brands internationally, and overseeing Creative & Design, PR & Influencer, Marketing, Social, Content, and Brand Activation. Our client is one of the quietly compelling names in modern British luxury. A house built around beautifully crafted leather accessories, made ethically by trusted ateliers, with a founding commitment to giving back at its emotional heart. Worn by tastemakers, editors and cultural figures across the world, the brand has grown deliberately and with discipline, with the founder still at its creative centre. They're now entering a new retail chapter, with an expanded international presence and an evolving global brand platform. Reporting to the Managing Director and working closely with the Founder, you'll own the global brand, marketing and communications strategy, defining and evolving the brand vision, visual identity and creative direction across every channel. You'll set the creative standard across campaigns, photography, content and communications, and lead a high-performing team spanning Creative & Design, PR & Influencer, Marketing, Social, Content, and Brand Activation. Responsibilities: Own global brand strategy, positioning and creative direction Lead integrated marketing campaigns across all channels Oversee PR, influencer partnerships and brand activations Drive content, social and communications strategy Use customer insight to shape brand direction and influence product development Partner closely with Product, E-commerce, Retail and Wholesale to ensure brand consistency throughout the customer journey Build, mentor and inspire a multidisciplinary team Experience sought: Director, VP or C-Suite level brand and marketing leadership within luxury or premium fashion or lifestyle Proven tr…

Posted 21 Jul 2026

Brand Manager London, Marylebone (Hybrid) - Creams Café Brands build awareness. Great brands drive sales. At Creams Café, we're looking for a commercially focused Brand Manager who understands that successful marketing isn't just about creative campaigns—it's about increasing guest visits, driving sales, growing market share, and delivering measurable business results. Reporting to the Chief Marketing Officer, you'll take ownership of national brand campaigns and local store marketing initiatives across our growing franchise network, ensuring every activity contributes to brand growth and commercial performance. This role is ideal for someone who loves analysing performance, spotting opportunities, working closely with operational teams and franchise partners, and turning marketing activity into real revenue growth. What You'll Be Responsible For Driving sales through impactfull national marketing campaigns and local Cafe marketing initiatives. Working closely with franchise partners to identify opportunities to increase footfall, guest frequency and average transaction value. Developing targeted local marketing plans that deliver measurable results within individual cafés and trading areas. Analysing campaign performance, ROI and commercial KPIs, providing clear recommendations to improve results. Identifying partnerships and promotional opportunities that drive awareness and generate revenue. Using market trends, customer insight and competitor activity to shape future campaigns and business decisions. Protecting and growing the Creams brand while ensuring all activity supports commercial objectives. What We're Looking For 5+ years' experience in Brand Marketing, Local Store Marketing or Commercial Marketing. Experience within hospitality, retail, leisure, franchising, QSR or food & beverage brands. A proven track record of delivering marketing campaigns that have directly driven sales growth. Strong analytical skills with experience interpreting data, KPIs …

Posted 21 Jul 2026