Strategy and Operations Lead

Job Title: Mortgage Loan Processor Location: Remote Reports To: Processing Manager Employment Type: Full-Time Pay Range: $24.00 - $28.00/hr About Granite Bank :Granite Bank is one of the fastest-growing banks in Minnesota! We’re a locally owned community bank, and we’re growing our team of people on a mission to help as many people as possible achieve their financial and homeownership goals. We live by our core values: accessibility, agility, transparency, family feel, and empowerment. Whether it’s expanding our product line or having fun company events, we’re prepared to adapt to an ever-changing industry while keeping our people first. Come join us ! Position Summar y:A Loan Processor at Granite Bank would be responsible for managing and processing loan applications from initiation to closing. This includes verifying applicant information, ensuring compliance with regulatory requirements, and facilitating communication between borrowers, loan officers, and underwriter s. Key Responsibiliti es:Support complex administrative, customer support and operational processes on home loan applications, including owning communication with customers and third parties to obtain missing information and documentati on.Deliver an outstanding customer service experience through regularly updating customers for a consistent, predictable experien ce.Perform transaction review of home loan applicatio ns.Review documentation and obtain missing informati on.Prepare loans for underwriting review and ensure all compliance and underwriting guidelines are m et.Ensure work performed is consistent with published policies and procedur es.Prioritize and manage assigned pipeline to meet anticipated closing date and performance metrics, including meeting communication touchpoints, scheduled closing dates, and internal service level agreemen ts.Act as an escalation point for Loan Officers to resolve issues and provide guidance and traini ng.Collaborate and consult with peers, partners an…

Posted 21 Jul 2026

Job Details Description Job Summary The Nurse Manager at Call 4 Health will oversee the daily operations of the Nurse Triage team, ensuring the highest quality of patient care, compliance with healthcare regulations, and optimal staff performance. This leadership role requires a licensed Registered Nurse (RN) with strong Operations and Triage expertise, managerial experience, and the ability to foster a supportive, high-performance work environment. This position will work closely with internal teams and directly with the customer to ensure seamless service delivery to patients. Key Responsibilities Operational Management: Oversee the daily operations of the medical call center, ensuring efficient workflow and adherence to company policies. Develop and implement operational strategies to improve service quality and patient and client satisfaction. Monitor key performance indicators (KPIs) and ensure the team meets service level agreements (SLAs). Collaborate with IT and technical teams to ensure seamless call center operations and troubleshoot issues. Ensure appropriate call triage protocols are followed, directing patients to the proper level of care. Staff Supervision & Leadership Lead, mentor, and supervise a team of nurses and support staff. Conduct staff training and professional development programs to enhance clinical and communication skills. Manage staffing schedules, ensuring adequate coverage to meet call center demands. Conduct performance evaluations, provide constructive feedback, and implement corrective actions when needed. Foster a positive work environment that promotes teamwork, accountability, and continuous improvement. Patient Care & Quality Assurance Ensure adherence to clinical guidelines and best practices for patient care. Monitor calls and interactions to assess quality, compliance, and patient satisfaction. Address patient complaints, concerns, and escalations in a timely and professional manner. Maintain compliance with HIPAA, state, an…

Posted 21 Jul 2026

Job Title: Remote Therapist Receptionist Location: Remote (EST) Employment Type: Full-Time About The Role Evolve Psychiatry is seeking a compassionate, organized, and customer-service-oriented Remote Therapist Receptionist to support our growing team of licensed therapists. This individual serves as the primary administrative point of contact for therapy patients, ensuring a seamless experience from initial inquiry through ongoing treatment. The ideal candidate is highly organized, empathetic, comfortable working in a fast-paced healthcare environment, and able to manage multiple priorities while maintaining exceptional patient care. This role requires excellent communication skills, attention to detail, and the ability to work independently in a fully remote environment. Responsibilities: Answer phone calls and route inquiries appropriately Schedule, confirm and modify appointments using our EMR system Verify insurance information and collect copays Communicate efficiently with therapists, patients, and other staff Handle sensitive information with discretion and confidentiality Qualifications: Previous experience in a medical receptionist role working directly with therapists preferred Experience in psychiatry or behavioral health Proficient with electronic medical records and general computer skills Strong organizational abilities and multitasking skills within a remote environment Professional appearance/demeanor Experience working in a fastpaced administrative environment Strong computer proficiency Success in This Role: The Ideal candidate is someone who: Enjoys helping patients and providing outstanding customer service. Can confidently manage a high volume of phone calls and appointment scheduling. Thrives in a fastpaced, remote environment. Pays close attention to detail and follows processes consistently. Communicates professionally with patients, therapists, and other team members. Takes initiative and is comfortable solving problems independently. Why J…

Posted 21 Jul 2026