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Giant Leap Consulting
Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the worldâs leading SaaS, software, or hardware solutions? Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Letâs see what it takes. What you will do: Deliver outstanding customer support via phone calls, chats, and emails; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists. What you need to succeed in this role: Excellent English skills (C1 for both spoken and written); At least 6-12 months of experience in a customer support role; Strong analytical thinking and research skills; Experience in travel industry; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbpsâdownload and 40 Mbpsâupload). Will be a great plus: Experience in hospitality. Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also â internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self…
Posted 19 Oct 2026
Yopeso has been developing a diverse range of software products, from large-scale applications to smaller solutions, for 20 years. With a growing team of over 300 employees across five locations, we are dedicated to fostering a culture of growth, transparency, and professionalism. At Yopeso, we value authenticity, curiosity, and ambition. These values drive us to build strong connections within our community and with our partners, ensuring trust, integrity, and transparency in all our business practices. We strive to maintain the highest professional standards and continuously challenge ourselves to develop high-quality, high-performance, and secure software solutions. Our approach is rooted in efficient collaboration among passionate professionals working in agile teams. Guided by curiosity and ambition, we strive to create products that are meaningful and impactful, while remaining true to our authentic selves. About the Role We are looking for an experienced SAP RE-FX Consultant with strong functional and configuration expertise in SAP Real Estate Management. You will support the project in designing, configuring, and optimizing real estate processes, with a particular focus on German VAT-related requirements. You will work closely with business stakeholders, process experts, and technical teams in an international project environment. Key Responsibilities Design, configure, and implement SAP RE-FX solutions in line with business requirements Configure and optimize Input Tax Distribution (§ 15 (4) UStG) in SAP RE-FX Configure and support Input Tax Correction (§ 15a UStG) , including the related processes and periodic runs Analyze business requirements and translate them into functional and technical specifications Support testing activities, including test case preparation, execution, and defect resolution Advise stakeholders on best practices and compliance-relevant aspects of RE-FX processes Prepare documentation, including functional specifications and conf…
Posted 16 Oct 2026
Mercier Consultancy Group
Danish Speaking Solutions Consultant About Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between high-caliber talent and global industry leaders. We pride ourselves on delivering bespoke recruitment solutions that empower professionals to excel in the competitive Customer Support Services landscape while advancing their international careers. Job Overview We are currently sourcing exceptional talent for a Danish Speaking Solutions Consultant position in Bulgaria. This role is a fantastic opportunity to join a world-class team in the Customer Support Services sector, where your linguistic expertise will directly influence client satisfaction and service delivery in one of the most exciting jobs in Bulgaria. Key Responsibilities Act as the primary point of contact for Danish-speaking customers, providing high-level technical and administrative support. Resolve complex inquiries through multiple channels, maintaining the high standards expected in the Customer Support Services industry. Document all interactions accurately within the CRM to ensure a seamless service experience for every client. Identify recurring customer issues and collaborate with internal departments to implement long-term service improvements. Contribute to team KPIs by maintaining high service efficiency and customer satisfaction scores. Provide expert guidance to clients, ensuring they get the most value out of our service offerings. Stay updated on company policies and service updates to provide precise, professional information to the Danish-speaking market. Native or fluent Danish (spoken and written). Valid EU passport (mandatory). Proven experience in Customer Support Services or a similar client-facing environment. Strong problem-solving skills and a passion for helping others. Excellent communication skills and the ability to thrive in a multicultural environment. A proactive attitude towards starting your car…
Posted 24 Sept 2026