About this role

Are you an Engineering Supervisor looking for your next role and open to something slightly different? We're currently looking for ES's to support with the implementation of safety technology into the rail industry. At Tended, we create first-of-a-kind safety systems that use some of the most advanced technologies on the market to transform rail worker safety. Our flagship geofencing solution has been named as one of TIME’s Best Inventions and has made it onto the Digital Leaders 100 list for Geospatial Initiative of the Year. We’re a venture-backed scale-up with an incredible team and work alongside industry-leading organisations in the rail sector to innovate and bring rail workers home safe every day. Tended is growing quickly and we need Implementation Leads to support our technology deployments on client sites in the East Coast Route. Tasks As an Implementation Lead, you're the bridge between Tended and our clients, guiding their teams through seamless adoption of our technology on-site. You'll lead key client deployments on the ground, working closely with Tended's project managers to deliver an excellent service. Success in this role depends on building strong, trusting relationships quickly - so first-class communication and interpersonal skills are essential. Our technology is used by track workers with a wide range of technical confidence. You'll develop a deep understanding of our products so you can coach users through their day-to-day challenges and get them operating independently. Being on-site also puts you in a unique position to see how our products are really used - uncovering new value-adding features and feeding improvements back to the team. You'll need strong knowledge of the rail environment and the roles within it, and you'll either hold a Personal Track Safety (PTS) qualification or meet the requirements to obtain one. Above all, we're looking for someone proactive and approachable - person fit matters to us. Travel and working pattern Thi…

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