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ReLytics Hires
ReLytics Hires
Customer Support Specialist (Arabic) | Remote  We are actively seeking a detail-oriented Remote Customer Support (Arabic) Specialist to join our team. In this role, you will be responsible for delivering professional and timely support to Arabic-speaking customers through various communication channels. You will handle customer inquiries, resolve issues efficiently, and ensure a positive customer experience at every interaction. Strong communication skills in Arabic, excellent problem-solving ability, and attention to detail are essential for success in this remote position. Your contribution will play a key role in maintaining customer satisfaction and supporting the overall growth of our organization.  Key Responsibilities  1) Customer Communication Respond to customer inquiries via email, chat, or phone in Arabic (and English if required) Provide accurate information about products, services, and processes Maintain clear, professional, and empathetic communication 2) Issue Resolution Assist customers with troubleshooting and resolving common issues Identify root causes and guide customers through solutions Escalate complex or sensitive cases to appropriate teams 3) Case Management Document all customer interactions in CRM or support systems Track open cases and follow up to ensure timely resolution Maintain accurate and up-to-date customer records 4) Quality and Service Standards Ensure all responses meet company quality and communication standards Handle complaints with professionalism and empathy Support continuous improvement by identifying recurring issues 5) Team Collaboration Work closely with internal teams to resolve customer concerns Participate in training sessions and team meetings Stay updated on product changes, policies, and procedures  Required Skills and Qualifications Fluency in Arabic (written and spoken) and good English skills Strong communication and interpersonal abilities Customer-focused mindset with empathy and patience Ability to ha…
Publié 13 Jul 2026
Super Sheldon
ð About Super Sheldon Super Sheldon believes education should adapt to every student. We're building the future of 1:1 online tutoring, connecting passionate educators with learners across the UK, Australia, and beyond. ð¯ The Role Teach K-12 students through our interactive online platform across subjects including English, Math, Science, Coding, Chess, and Languages (French, Spanish, Hindi). You'll make your subject click for students, build genuine confidence, and inspire a love of learning - whether that's crafting a persuasive essay, solving a tricky equation, debugging a first program, planning a chess opening, or holding a conversation in a new language. ð¼ What You'll Do Deliver engaging live 1:1 lessons tailored to each student's pace and learning style Break down core concepts in your subject into clear, relatable explanations Prepare students for relevant exams and assessments where applicable (GCSE, IGCSE, 11+, NAPLAN, ICAS, Selective Tests, or equivalent) Track progress, assign targeted practice, and provide detailed, constructive feedback Partner with parents through regular progress check-ins and readiness updates Stay current through our training and curriculum development programs â What We're Looking For Must-Have: Bachelor's/Master's degree relevant to your subject (English/Literature, Math/Science, Computer Science, Modern Languages, or equivalent) Strong English communication - patient, articulate, and able to simplify complex concepts Subject-matter expertise, with exam-level or age-appropriate teaching ability Reliable tech setup: laptop/desktop with camera, mic, and stable internet (â¥10 Mbps) Nice-to-Have: Teaching experience in EdTech, tutoring, schools, or competitive exam preparation Background in K-12 curriculum design and pedagogy for your subject Track record of improving student outcomes ð Commitment Minimum 100 hours/month Choose UK or Australia timezone availability ð° What You'll Earn INR 250â400 per class (depend…
Publié 10 Jul 2026
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Publié 10 Jul 2026