Carpenter

All roles at JumpCloud® are Remote unless otherwise specified in the Job Description. About JumpCloud® JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times. JumpCloud is Intelligent, Secure IT. About the Role We are seeking an experienced Customer Success Manager based in Mexico to own and manage a portfolio of high-value Enterprise, Commercial and SMB accounts. In this role, you will act as a trusted advisor and strategic partner to IT executives (CIOs, CISOs, VPs/Directors of IT), driving deep product adoption, customer retention, and long-term value realization. You will partner closely with Sales, Account Management, Support, Solutions Engineering, and Product teams to champion customer needs, mitigate churn risks, and unlock expansion opportunities. \n Key Duties & Responsibilities: Strategic Account Management: Develop deep, multi-threaded relationships with key executive decision-makers and stakeholders across Enterprise accounts. Build and execute tailored Customer Success Plans aligned with client business outcomes. Onboarding & Time to Value: Partner with Implementation and Professional Services teams to guide onboarding initiatives, ensuring swift time-to-value and adoption across hybrid IT environments. Adoption & Risk Mitigation: Proactively monitor portfolio health, user engagement, leverage AI and data to address adoption bottlenecks and potential churn risks early. QBRs / Executive Business Reviews (EBRs): Prepare and facilitate strategic, metrics-driven quarterly and executive business reviews with key client leaders to showcase ROI, benchmark health, a…

Posted 19 Sept 2026

Customer Success & Support Specialist Warehance helps businesses manage orders, inventory, shipping, and fulfillment. We’re looking for someone who is good with people, sharp with details, and enjoys solving problems . You’ll work directly with customers, investigate issues, answer technical questions, and help them run their operations. We care about getting the answer right and seeing problems through. What You’ll Do Solve customer problems involving software, warehousing, and shipping Investigate root causes and explain solutions clearly Help customers get more out of Warehance Work with product and engineering to resolve issues Own problems from the first question through resolution Who You Are You’re analytical, personable, and technically capable. You ask good questions, notice details, and follow through. You don’t need to know everything coming in, but you need to be willing and excited to learn . Our values: Integrity: Be honest, accurate, and accountable. Craft / Excellence: Care about the details. Do good work. Passion: Bring energy and care to what you do. Curiosity: Dig deeper. Understand how things work. Generosity: Be helpful with your time, knowledge, and attention. How to Apply Send your application to hiring@warehance.com . You’re also welcome to include a short Loom or video. Completely optional. Keep it casual. We want to hear your personality and get to know you. Here are some questions we love to hear answers to: What’s something you’ve gotten so absorbed in working on, learning, or figuring out that you lost track of time? What is a difficult accomplishment you're proud of? When was the last time you were generous to a stranger? Feel free to show us work or a project you think is relevant. We’ll review every submission, and we appreciate the time you put into it. Please mention the word **FANCIER** and tag RMTUxLjgwLjE0Ni43Mw== when applying to show you read the job post completely (#RMTUxLjgwLjE0Ni43Mw==). This is a beta fe…

50000 – 70000

Posted 3 Sept 2026

The MRO Buyer manages procurement activities across various departments, ensuring optimal cost-effectiveness, timely delivery, and compliance with quality standards and procurement policies. This role requires effective collaboration with cross-functional teams, internal stakeholders, customers, and external suppliers, as well as a proactive approach to continuous improvement and cost savings. Primary Responsibilities: Procurement Planning Collaborate with cross-functional teams, including Engineering and Logistics, to understand procurement requirements, specifications, inventory needs, and priorities. Ensure planning covers MRO materials and office supplies needs. Order Management Place purchase orders and ensure timely delivery of materials and services, coordinating with suppliers and internal stakeholders to resolve any issues, delays, or supply risks. Supplier Management Monitor and manage supplier performance, including delivery performance, quality and responsiveness, and compliance with contractual obligations. Conduct regular supplier reviews and evaluations. Seek opportunities for supplier development, improved commercial terms, and long-term supplier relationships. Record-Keeping Maintain accurate procurement records, including purchase orders, contracts, trackers, and supplier information, according to company policies and procedures. Inventory Management Collaborate with the planning and relevant internal teams to support adequate inventory levels, considering lead times, operational requirements, and production needs. Cost Optimization Identify and implement cost-saving measures, sourcing opportunities, and process improvements. Explore opportunities for supplier consolidation, improved commercial terms, and long-term agreements. Reporting Generate reports and analyses on procurement activities, supplier performance, purchasing performance, and cost-saving initiatives. Continuous Improvement & Collaboration Proactively identify opportunities to impro…

Posted 3 Sept 2026