Customer Support Associate

🧠Kentucky Licensed Mental Health Therapist (Part-Time) 📍 Remote | Kentucky License Required Help Expand Access to Mental Healthcare Across Kentucky 💙🎒 Backpack Healthcare is growing in Kentucky, and we're looking for compassionate, dedicated therapists who want to make a meaningful impact while enjoying the flexibility of working from home. We provide high-quality virtual mental health services to children, adolescents, and young adults, making care more accessible for families across the state. As a clinician-led, minority-owned organization, we're committed to supporting both our clients and the therapists who care for them. If you're passionate about working with youth, value work-life balance, and want to be part of a collaborative, mission-driven team—we'd love to meet you! 🌟 What You'll Do You'll provide 15–22 telehealth sessions per week, delivering individual and family therapy to children, adolescents, and young adults throughout Kentucky. Most clinicians see clients during weekday afternoons and evenings (2:00–9:00 PM EST), with weekend availability welcomed. You create your schedule—we provide the referrals, administrative support, billing, and credentialing. Your day-to-day includes: 🩺 Conducting comprehensive behavioral health assessments 📝 Developing individualized, trauma-informed treatment plans 💻 Providing evidence-based individual and family therapy via secure telehealth 🤝 Collaborating with our interdisciplinary care team, including therapists, PMHNPs, psychiatrists, and care coordinators 📋 Completing timely, accurate cl Please mention the word **ENGROSSING** and tag RMTUxLjgwLjE0Ni43Mw== when applying to show you read the job post completely (#RMTUxLjgwLjE0Ni43Mw==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

Posted 15 Jul 2026

About Goda We are Goda, a fast-growing DTC brand in the fragrance and skincare space, selling across the US and globally. Our hero products built a loyal customer base across our markets, and we're scaling fast. We run paid social at high volume, which means a steady stream of new customers discovering us every day. Our CS team is the bridge between that first purchase and a customer who comes back, subscribes, and tells their friends. That's not a small job, and we don't treat it like one. The Role You'll be handling customer inquiries for our brand across your assigned market - tickets, order issues, social comments, email queries, and anything in between. Our CS team aims to resolve customer queries fast, communicate clearly, and protect the trust we've built with our customers. You'll work within our helpdesk systems, follow established SOPs, and coordinate directly with our fulfillment partners when orders need intervention. You'll report to the CS Manager and be held to clear SLA standards and quality benchmarks. This isn't a reactive, clear-the-queue role. We expect you to take ownership, flag patterns, and escalate intelligently. What You'll Be Doing Ticket & Query Management • Managing inbound customer tickets for Goda via our helpdesk platform — responding within SLA targets across email and social channels • Resolving order issues end-to-end: delayed shipments, missing packages, failed deliveries, returns, refunds, and subscription queries related to our product lines • On top of our AI tools, you’ll be handling social media comments and DMs for with a tone that's helpful, human, and on-brand (the human side of CS) • Following our SOPs precisely, while applying good judgment when a situation isn't covered by the script • Escalating complex, sensitive, or high-value cases to the CS Manager through the correct internal channels without letting things sit too long Fulfillment Coordination • Coordinating with our fulfillment partners on order…

Posted 15 Jul 2026

Publicado: 14:37:03. Who are we?SupportYourApp is an international Intelligent Support-as-a-Service company that has…Ve este y otros empleos similares en LinkedIn. Please mention the word **TRUMP** and tag RMTUxLjgwLjE0Ni43Mw== when applying to show you read the job post completely (#RMTUxLjgwLjE0Ni43Mw==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

Posted 14 Jul 2026