Arabic Speaking Customer Service Agent - Work In Sofia, Bulgaria

French Speaking Partner Technical Solutions Consultant About Mercier Consultancy Group Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading global brands. We take pride in our sophisticated approach to talent acquisition, ensuring that professionals find the perfect environment to advance their careers in the international market. Job Overview We are seeking a highly skilled professional for the French Speaking Partner Technical Solutions Consultant position in Bulgaria, specifically tailored for the fast-paced consumer electronics sector. This is a unique opportunity to join one of the most exciting French-speaking jobs currently available, providing expert technical support and solution consultancy within a cutting-edge consumer electronics environment. Key Responsibilities Act as the primary technical point of contact for French-speaking partners within the consumer electronics industry. Troubleshoot complex technical issues related to consumer electronic hardware and integrated software ecosystems. Provide proactive solution consultancy to optimize the performance and deployment of consumer electronics products. Maintain high-level documentation of technical incidents and solution strategies for partner reference. Collaborate with cross-functional teams to resolve hardware escalations and ensure partner satisfaction. Analyze technical trends in consumer electronics to provide actionable insights for partner success. Deliver professional technical training and product demonstrations to partners as required. Requirements Native or fluent French (spoken and written) is mandatory. Valid EU passport (mandatory) to facilitate your transition to one of the premier jobs in Bulgaria. Proven technical background or professional experience within the consumer electronics industry. Exceptional analytical problem-solving skills and a customer-centric mindset. Ability to communicate complex te…

Posted 3 Nov 2026

Italian Speaking B2B Solutions Consultant About Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between high-caliber talent and industry-leading corporations across Europe. As experts in the BPO sector, we specialize in placing professionals into top-tier roles that offer long-term career progression and global exposure. Job Overview We are currently seeking a dynamic professional for the Italian Speaking B2B Solutions Consultant position in Bulgaria, specifically tailored to the fast-paced hospitality industry. This unique opportunity allows you to drive business growth and cultivate premium partnerships, making it one of the most sought-after Italian-speaking jobs in the region. Key Responsibilities Manage and grow relationships with existing B2B partners within the hospitality sector to ensure service excellence. Provide expert consultation on hospitality solutions to Italian-speaking business clients. Analyze market trends in the travel and hotel industry to identify new opportunities for our partners. Conduct professional presentations and negotiations to onboard new accounts in the hospitality market. Resolve complex queries, providing tailor-made solutions that reflect the premium nature of the hospitality business. Collaborate with cross-functional teams to streamline business operations and improve client retention. Maintain high levels of service quality, ensuring all solutions meet the specific requirements of our hospitality industry clientele. Requirements Native or fluent Italian (spoken and written). Professional proficiency in English. Previous experience in the hospitality or tourism industry is highly advantageous. Strong consultative sales or account management background. Excellent communication skills with the ability to build rapport in a B2B environment. A genuine passion for driving success in the hospitality sector. Benefits What We Offer Competitive Monthly Salar…

Posted 3 Nov 2026

Italian Speaking Gaming Customer Service Support About Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment and BPO firm, connecting top-tier talent with world-class employers across the globe. We specialize in sourcing multilingual professionals for industry-leading organizations, ensuring every placement is a seamless fit for both the candidate's career ambitions and our clients' operational excellence. Job Overview We are currently seeking passionate individuals to join our team in Sofia for an Italian Speaking Gaming Customer Service Support position in Bulgaria. This role is perfect for gaming enthusiasts looking to launch their career within the high-energy Gaming & Esports industry while taking advantage of excellent international career opportunities. Key Responsibilities Provide world-class support to players within the Gaming & Esports ecosystem, ensuring an exceptional user experience. Troubleshoot technical queries and account-related issues to keep players engaged and satisfied. Communicate complex gaming mechanics and platform policies clearly and accurately in Italian. Maintain a deep understanding of current gaming trends and industry standards to better assist our global community. Document user interactions and provide constructive feedback to our product teams to improve the gaming platform. Maintain high service quality standards while working in an fast-paced, multi-channel support environment. Collaborate with international teams to resolve escalated issues for our diverse Italian-speaking customer base. Requirements Native or fluent Italian (spoken and written). Valid EU passport (mandatory). Genuine interest in the Gaming & Esports industry and familiarity with modern gaming platforms. Strong problem-solving skills and the ability to adapt to new software quickly. Excellent communication skills, essential for success in this Italian Speaking Gaming Customer Service Support position in Bulgaria. Ability t…

Posted 3 Nov 2026