Italian Speaking Gaming Customer Service Support - Work In Sofia, Bulgaria

Arabic Speaking Customer Service Agent About Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm recognized for connecting top-tier talent with world-class organizations. As a leader in European recruitment and BPO services, we specialize in placing high-caliber professionals into career-defining roles across the globe. Job Overview We are currently seeking a motivated professional to join our team for an Arabic Speaking Customer Service Agent position in Bulgaria. This role within the Customer Support Services industry offers a unique opportunity to provide exceptional care while enjoying the vibrant culture of Sofia. Key Responsibilities Deliver premium support to clients via phone, email, and chat within the Customer Support Services industry. Maintain high levels of customer satisfaction by resolving inquiries efficiently and professionally. Represent our brand by providing accurate information regarding services and policies. Effectively document interactions and update customer accounts in our database. Collaborate with international teams to optimize communication workflows. Continuously meet performance metrics tailored for top-tier Arabic-speaking jobs. Ensure all service-level agreements are met within a fast-paced support environment. Requirements Native or fluent Arabic (spoken and written). Strong command of English for internal company communication. Proven experience or a strong interest in the Customer Support Services sector. Excellent problem-solving skills and a customer-centric mindset. Eligibility to work in Bulgaria for one of our premier Arabic-speaking jobs. A positive, professional attitude towards working on-site in Sofia. Benefits What We Offer Competitive Monthly Salary Fully Paid Training Health Insurance Fully Paid Relocation Package (flight, transfer, hotel) Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in Monthly Performa…

Posted 3 Nov 2026

French Speaking Partner Technical Solutions Consultant About Mercier Consultancy Group Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading global brands. We take pride in our sophisticated approach to talent acquisition, ensuring that professionals find the perfect environment to advance their careers in the international market. Job Overview We are seeking a highly skilled professional for the French Speaking Partner Technical Solutions Consultant position in Bulgaria, specifically tailored for the fast-paced consumer electronics sector. This is a unique opportunity to join one of the most exciting French-speaking jobs currently available, providing expert technical support and solution consultancy within a cutting-edge consumer electronics environment. Key Responsibilities Act as the primary technical point of contact for French-speaking partners within the consumer electronics industry. Troubleshoot complex technical issues related to consumer electronic hardware and integrated software ecosystems. Provide proactive solution consultancy to optimize the performance and deployment of consumer electronics products. Maintain high-level documentation of technical incidents and solution strategies for partner reference. Collaborate with cross-functional teams to resolve hardware escalations and ensure partner satisfaction. Analyze technical trends in consumer electronics to provide actionable insights for partner success. Deliver professional technical training and product demonstrations to partners as required. Requirements Native or fluent French (spoken and written) is mandatory. Valid EU passport (mandatory) to facilitate your transition to one of the premier jobs in Bulgaria. Proven technical background or professional experience within the consumer electronics industry. Exceptional analytical problem-solving skills and a customer-centric mindset. Ability to communicate complex te…

Posted 3 Nov 2026

Italian Speaking B2B Solutions Consultant About Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between high-caliber talent and industry-leading corporations across Europe. As experts in the BPO sector, we specialize in placing professionals into top-tier roles that offer long-term career progression and global exposure. Job Overview We are currently seeking a dynamic professional for the Italian Speaking B2B Solutions Consultant position in Bulgaria, specifically tailored to the fast-paced hospitality industry. This unique opportunity allows you to drive business growth and cultivate premium partnerships, making it one of the most sought-after Italian-speaking jobs in the region. Key Responsibilities Manage and grow relationships with existing B2B partners within the hospitality sector to ensure service excellence. Provide expert consultation on hospitality solutions to Italian-speaking business clients. Analyze market trends in the travel and hotel industry to identify new opportunities for our partners. Conduct professional presentations and negotiations to onboard new accounts in the hospitality market. Resolve complex queries, providing tailor-made solutions that reflect the premium nature of the hospitality business. Collaborate with cross-functional teams to streamline business operations and improve client retention. Maintain high levels of service quality, ensuring all solutions meet the specific requirements of our hospitality industry clientele. Requirements Native or fluent Italian (spoken and written). Professional proficiency in English. Previous experience in the hospitality or tourism industry is highly advantageous. Strong consultative sales or account management background. Excellent communication skills with the ability to build rapport in a B2B environment. A genuine passion for driving success in the hospitality sector. Benefits What We Offer Competitive Monthly Salar…

Posted 3 Nov 2026