Italian Speaking B2B Solutions Consultant - Work In Sofia, Bulgaria

Arabic Speaking Customer Service Agent About Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm recognized for connecting top-tier talent with world-class organizations. As a leader in European recruitment and BPO services, we specialize in placing high-caliber professionals into career-defining roles across the globe. Job Overview We are currently seeking a motivated professional to join our team for an Arabic Speaking Customer Service Agent position in Bulgaria. This role within the Customer Support Services industry offers a unique opportunity to provide exceptional care while enjoying the vibrant culture of Sofia. Key Responsibilities Deliver premium support to clients via phone, email, and chat within the Customer Support Services industry. Maintain high levels of customer satisfaction by resolving inquiries efficiently and professionally. Represent our brand by providing accurate information regarding services and policies. Effectively document interactions and update customer accounts in our database. Collaborate with international teams to optimize communication workflows. Continuously meet performance metrics tailored for top-tier Arabic-speaking jobs. Ensure all service-level agreements are met within a fast-paced support environment. Requirements Native or fluent Arabic (spoken and written). Strong command of English for internal company communication. Proven experience or a strong interest in the Customer Support Services sector. Excellent problem-solving skills and a customer-centric mindset. Eligibility to work in Bulgaria for one of our premier Arabic-speaking jobs. A positive, professional attitude towards working on-site in Sofia. Benefits What We Offer Competitive Monthly Salary Fully Paid Training Health Insurance Fully Paid Relocation Package (flight, transfer, hotel) Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in Monthly Performa…

Posted 3 Nov 2026

French Speaking Partner Technical Solutions Consultant About Mercier Consultancy Group Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading global brands. We take pride in our sophisticated approach to talent acquisition, ensuring that professionals find the perfect environment to advance their careers in the international market. Job Overview We are seeking a highly skilled professional for the French Speaking Partner Technical Solutions Consultant position in Bulgaria, specifically tailored for the fast-paced consumer electronics sector. This is a unique opportunity to join one of the most exciting French-speaking jobs currently available, providing expert technical support and solution consultancy within a cutting-edge consumer electronics environment. Key Responsibilities Act as the primary technical point of contact for French-speaking partners within the consumer electronics industry. Troubleshoot complex technical issues related to consumer electronic hardware and integrated software ecosystems. Provide proactive solution consultancy to optimize the performance and deployment of consumer electronics products. Maintain high-level documentation of technical incidents and solution strategies for partner reference. Collaborate with cross-functional teams to resolve hardware escalations and ensure partner satisfaction. Analyze technical trends in consumer electronics to provide actionable insights for partner success. Deliver professional technical training and product demonstrations to partners as required. Requirements Native or fluent French (spoken and written) is mandatory. Valid EU passport (mandatory) to facilitate your transition to one of the premier jobs in Bulgaria. Proven technical background or professional experience within the consumer electronics industry. Exceptional analytical problem-solving skills and a customer-centric mindset. Ability to communicate complex te…

Posted 3 Nov 2026

Italian Speaking Gaming Customer Service Support About Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment and BPO firm, connecting top-tier talent with world-class employers across the globe. We specialize in sourcing multilingual professionals for industry-leading organizations, ensuring every placement is a seamless fit for both the candidate's career ambitions and our clients' operational excellence. Job Overview We are currently seeking passionate individuals to join our team in Sofia for an Italian Speaking Gaming Customer Service Support position in Bulgaria. This role is perfect for gaming enthusiasts looking to launch their career within the high-energy Gaming & Esports industry while taking advantage of excellent international career opportunities. Key Responsibilities Provide world-class support to players within the Gaming & Esports ecosystem, ensuring an exceptional user experience. Troubleshoot technical queries and account-related issues to keep players engaged and satisfied. Communicate complex gaming mechanics and platform policies clearly and accurately in Italian. Maintain a deep understanding of current gaming trends and industry standards to better assist our global community. Document user interactions and provide constructive feedback to our product teams to improve the gaming platform. Maintain high service quality standards while working in an fast-paced, multi-channel support environment. Collaborate with international teams to resolve escalated issues for our diverse Italian-speaking customer base. Requirements Native or fluent Italian (spoken and written). Valid EU passport (mandatory). Genuine interest in the Gaming & Esports industry and familiarity with modern gaming platforms. Strong problem-solving skills and the ability to adapt to new software quickly. Excellent communication skills, essential for success in this Italian Speaking Gaming Customer Service Support position in Bulgaria. Ability t…

Posted 3 Nov 2026